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Author Topic: Credit card double charged  (Read 967 times)

Jimarchy

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Credit card double charged
« on: August 09, 2020, 01:37:50 pm »
I purchased an upgrade license on 7th August and I have just been billed again today 9th August. 

How do I get this refunded?
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JimH

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Re: Credit card double charged
« Reply #1 on: August 09, 2020, 01:40:50 pm »
We'll check.  That can happen if you back through the Purchase Page in your browser.
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Evan748

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Re: Credit card double charged
« Reply #2 on: August 09, 2020, 05:53:57 pm »
Hi,

I was charged on 05/08/20 and I see a pending charge for 9/08/20.

I assume this is because my iPhone had the page up and i accidently went to it before closing it down.

Help would be appreciated... Thanks.
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JimH

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Re: Credit card double charged
« Reply #3 on: August 09, 2020, 06:22:26 pm »
We'll take care of it tomorrow.
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Evan748

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Re: Credit card double charged
« Reply #4 on: August 11, 2020, 11:47:10 pm »
This has been resolved for me. Thank you.
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