Hi,
I ran some updates via windows update and now JRiver is not opening anymore. It gives me a message saying it did not close properly and three things to put back to default so it will open, but nothing happens. I have tried reinstalling it but that has not helped. I have Windows Defender turned off and no other anti virus programs. It was working flawlessly last night. I can still open the CD labeler and media editor that also came with it.
Has anyone else recently come across this issue?
Edit: I went into event viewer to see what the error was:
Faulting application name: Media Center 27.exe, version: 27.0.57.0, time stamp: 0x6008c279
Faulting module name: Media Center 27.exe, version: 27.0.57.0, time stamp: 0x6008c279
Exception code: 0xc0000005
Fault offset: 0x000000000000507a
Faulting process id: 0x2c78
Faulting application start time: 0x01d6fda7150b5f61
Faulting application path: C:\Program Files\J River\Media Center 27\Media Center 27.exe
Faulting module path: C:\Program Files\J River\Media Center 27\Media Center 27.exe
Report Id: a00d0ba4-4257-4d30-b75c-dddb85686bfa