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Author Topic: Cannot upgrade from version24  (Read 614 times)

Soldalma

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Cannot upgrade from version24
« on: May 25, 2021, 12:32:59 pm »

I downloaded the file MediaCenter240078-x64.exe and I have my key. But when I right-click on the file and choose Run as Administrator a progress bar appears briefly and then nothing. Double-clicking and not running as administrator yields the same result. It seems I can only upgrade by installing version 24 first, so I am stuck. What should I do? Thanks.
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Matt

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Re: Cannot upgrade from version24
« Reply #1 on: May 25, 2021, 12:35:05 pm »

You could try manually extracting the files in the package with 7-zip (a free download) then running "Install.exe".
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Matt Ashland, JRiver Media Center

JimH

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Re: Cannot upgrade from version24
« Reply #2 on: May 25, 2021, 12:43:44 pm »

If your OS version is 32 bit, you'll need to install the 32 bit version of MC.
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