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Author Topic: Purchase failure  (Read 879 times)

Fredd

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Purchase failure
« on: November 16, 2002, 04:14:15 am »
I just purchased version 8 via credit card. Using XP Pro. When I try to install, I get messages similar to "Windows cannot find name. Make sure you spelled it correctly and then ...." What name? What gives?

Thanks.
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JimH

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Re: Purchase failure
« Reply #1 on: November 16, 2002, 05:39:42 am »
Quote

When I try to install...


Install MJ or install the license?  Installing the license is automatic when you purchase.  There's a lot of detail on this under Jukebox/Purchase above.

If you're installing MJ, what is the filename?

If you can run MJ, please copy your system info from MJ Help and paste it here.
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