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[Deanna]

My friend has downloaded and paid for MediaCenter10 twice in the last week.  When he tries to enter the registration code, he always gets an "Invalid Key" error message.  What are we doing wrong?

[JimH]

There is a page here on possible problems:
www.mediajukebox.com/license

When you say "enter the registration code", I'm not sure what you mean.  The process should not require any "entry" in the program.  It should be automatic.

Please be careful not to post your actual registration code here.

[KingSparta]

I am confused why he would pay for it twice in the last week.