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Author Topic: Your computer it not activated for subscription downloads of PMC content  (Read 3007 times)

vivaz

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Your computer it not activated for subscription downloads of PMC content
« on: February 18, 2009, 04:06:06 pm »
This message appear in my PMC when I try download album.

Complete message:




And I be billed two times.



Please, help-me!
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JimH

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #1 on: February 18, 2009, 04:37:36 pm »
Make sure you have the latest build.  We'll check the account.
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vivaz

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #2 on: February 18, 2009, 04:45:35 pm »
I canīt download the latest version.

When I try download the latest version, appear this message: FAILED TO CHANGE DIRECTORY
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DarkPenguin

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #3 on: February 18, 2009, 04:46:24 pm »
Looking into it.  Currently it looks like you do not have a subscription.  Checking further into it.
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DarkPenguin

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #4 on: February 18, 2009, 04:49:44 pm »
Quote from: vivaz on February 18, 2009, 04:45:35 pm
I canīt download the latest version.

When I try download the latest version, appear this message: FAILED TO CHANGE DIRECTORY

I get that too.  We moved some servers around.  Checking into this as well.
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vivaz

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #5 on: February 18, 2009, 06:46:06 pm »
The version in performermc.com is .83...
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JimH

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #6 on: February 18, 2009, 06:53:17 pm »
We will fix this tomorrow.  I'm sorry for the problem.  I wish you a good evening.  I wish I were there.
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DarkPenguin

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #7 on: February 19, 2009, 10:28:24 am »
I see that you tried to buy the non portable subscription.  Later it looks like you attempted a portable subscription.  Which one would you like?  (The non portable  is $12.99.  The portable is $15.99.  The portable allows you to download subscription tracks to a plays for sure device.)
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vivaz

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #8 on: February 19, 2009, 08:56:49 pm »
Now my account donīt work.

Now appear a message like "you donīt have license"...

I need the portable subscription, and refund the one month duplicated.
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DarkPenguin

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #9 on: February 20, 2009, 08:02:23 am »
Will do.
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DarkPenguin

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #10 on: February 20, 2009, 11:15:28 am »
You have a shiny new portable subscription.  We are refunding the remaining $9.99.
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JohnT

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #11 on: February 20, 2009, 01:27:47 pm »
If you had installed build 88, please download and install the latest build (92). There was a problem with transferring files to a portable device with build 88.

Thanks!
John
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John Thompson, JRiver Media Center

DarkPenguin

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Re: Your computer it not activated for subscription downloads of PMC content
« Reply #12 on: February 20, 2009, 04:23:54 pm »
93 is up.
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