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Author Topic: Can't Upgrade from MC14 to MC15  (Read 2588 times)

jhbeau

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Can't Upgrade from MC14 to MC15
« on: April 05, 2010, 09:26:08 am »

I purchased MC14 on 2-26-2010 and am running version 14.0.155. I thought I understood (read somewhere on the forum) that I was able to upgrade to version 15 and use the same registration code as version 14. I've downloaded version 15 but can't seem to install the mjr file - it reports back to me that the registration will not work with version 15 and wants me to pay again. I attempted to download the mjr file from the internet but it seemed to reinstall it to version 14 and reduced my install count by one. What am I doing wrong? Thanks, John
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JimH

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Re: Can't Upgrade from MC14 to MC15
« Reply #1 on: April 05, 2010, 09:33:41 am »

MC14 licenses were sold through March 22, 2010.  You can upgrade to MC15 today for $14.98.  The price will be $17.98 for a week beginning tomorrow.  Then it will be the normal $24.98 price.

This can happen if you choose not to upgrade in the beginning of the cycle, but you also get a mature version.  I hope you'll understand that we have little choice but to choose a date as a cutoff.

Thanks for your purchase.
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gecus

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Re: Can't Upgrade from MC14 to MC15
« Reply #2 on: April 05, 2010, 09:54:46 am »

Jim, I am running in circles here. I have MC14 and cannot get to purchase the MC15. When I go to purchase it shows everything related to MC14...
How can I get the licence today for $14.98?
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JimH

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Re: Can't Upgrade from MC14 to MC15
« Reply #3 on: April 05, 2010, 10:17:16 am »

Please follow these instructions:
http://wiki.jrmediacenter.com/index.php/Upgrade_to_MC15

Report where it fails, with details.  Don't post your license.
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gecus

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Re: Can't Upgrade from MC14 to MC15
« Reply #4 on: April 05, 2010, 11:01:40 am »

Following the instructions, I have only found: http://wiki.jrmediacenter.com/index.php/Upgrade_to_MC15
but it says --> (requires an MC15 license)

How can I get to buy the licence?
Or, should I run this exe file first, and then will be able to buy the licence?
Thanks for your help!
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JimH

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Re: Can't Upgrade from MC14 to MC15
« Reply #5 on: April 05, 2010, 11:04:58 am »

Download MC15 from the top of the MC15 board.  Use the Help menu in the program and choose Buy.

Please use this similar thread:
http://yabb.jriver.com/interact/index.php?topic=56867.0

I'll lock this one.
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