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Author Topic: Playing a DVD crashes MC 105  (Read 2140 times)

soulcancer

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Playing a DVD crashes MC 105
« on: June 08, 2011, 01:09:54 pm »

everytime.
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JimH

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Re: Playing a DVD crashes MC 105
« Reply #1 on: June 08, 2011, 01:29:08 pm »

Try Red October Standard.

More details might help.

It's working for me on Win7.
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soulcancer

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Re: Playing a DVD crashes MC 105
« Reply #2 on: June 08, 2011, 02:54:11 pm »

If i use RO anything, NO videos will work. if i do not use it, MC crashes.

Reinstalled MC 87.
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soulcancer

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Re: Playing a DVD crashes MC 105
« Reply #3 on: June 08, 2011, 03:06:31 pm »

Yes, i reinstalled 87, and that now, will crash when i try and play dvds.

I click on "play" in MC with the dvd selected and it crashes. I dont know how i can put anything more on here.
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JimH

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Re: Playing a DVD crashes MC 105
« Reply #4 on: June 08, 2011, 03:07:56 pm »

OS?

Did you try a reboot?

Without Red October, what filters are you using?

Set the Audio and Video options in MC's Options.
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soulcancer

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Re: Playing a DVD crashes MC 105
« Reply #5 on: June 08, 2011, 03:13:36 pm »

Win 7

automatic direct show filters

I am also getting the error where it says the file location is missing on any build higher than 87



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JimH

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Re: Playing a DVD crashes MC 105
« Reply #6 on: June 08, 2011, 03:18:08 pm »

Do other videos play?  Red October should be solid.  Red October HQ has had a problem when video playback is stopped.

With build 87, installing CCCP might work.

Any testing would be appreciated.
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Matt

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Re: Playing a DVD crashes MC 105
« Reply #7 on: June 08, 2011, 03:30:42 pm »

Please use Help > Logging, and send a crash log to matt at jriver dot com.

Thanks.
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Matt Ashland, JRiver Media Center

soulcancer

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Re: Playing a DVD crashes MC 105
« Reply #8 on: June 08, 2011, 05:08:11 pm »

Ok, whats going on here!

I rebooted the computer, now im getting a brand new error, (pins cannot connect due to not supporting the same transport code=0x80040266), now not a single video will play, and again, click on play dvd will cause mc to stop working as soon as i click play. and this is on build 87!
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Matt

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Re: Playing a DVD crashes MC 105
« Reply #9 on: June 08, 2011, 05:13:40 pm »

It's not surprising if 87 doesn't play a video -- that's why we've been working so hard on Red October.

So please install the latest.

Then erase:
C:\Users\[User name]\AppData\Roaming\J River\Media Center 16\Plugins

Then reboot.

Then test.  If it still doesn't work, please send a log from the new build.

Thanks.

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Matt Ashland, JRiver Media Center

Matt

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Re: Playing a DVD crashes MC 105
« Reply #10 on: June 08, 2011, 05:55:50 pm »

Thanks for the log.  It shows that Red October is off.

Please select "Red October Standard" in Options > Video.
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Matt Ashland, JRiver Media Center

soulcancer

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Re: Playing a DVD crashes MC 105
« Reply #11 on: June 09, 2011, 06:01:07 pm »

I turned it on, and again, no videos will play.
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Matt

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Re: Playing a DVD crashes MC 105
« Reply #12 on: June 10, 2011, 08:42:12 am »

I turned it on, and again, no videos will play.

Did you try the step I posted above about erasing this folder:
C:\Users\[User name]\AppData\Roaming\J River\Media Center 16\Plugins

If not, please try that.  You will need Internet on the first playback afterwards.

Also, please test using the 'Default Windows playback device' for audio in Options > Video.

Thanks.
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Matt Ashland, JRiver Media Center
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