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Author Topic: Freezing Issue  (Read 2662 times)

StuckMojo

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Freezing Issue
« on: September 06, 2013, 01:27:57 pm »

Freezing Issues when shutting down mc still there. Does it make sense to send a log, because mc also "forgets" the last file that was played, when killing the process. Starting and exiting mc when i don't play anything works.  ?

Something special to do when sending logfile? (E-Mail Adress) Didn't send one before.

I made one log file. Starting mc, started playing one file,stopped playing, tried to exit mc, mc hangs, killed the process, started again, then i saved logfile.
Correct?

Maybe it has something to do with this new feature: Improved memory playback
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Matt

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Freezing Issue
« Reply #1 on: September 09, 2013, 01:24:49 pm »

Freezing Issues when shutting down mc still there. Does it make sense to send a log, because mc also "forgets" the last file that was played, when killing the process. Starting and exiting mc when i don't play anything works.  ?

Something special to do when sending logfile? (E-Mail Adress) Didn't send one before.

I made one log file. Starting mc, started playing one file,stopped playing, tried to exit mc, mc hangs, killed the process, started again, then i saved logfile.
Correct?

Thanks for the log.

However, it looks like you manually reset the log (or turned it on mid run) so important details are missing.

Could you repeat the process?  Run, play, exit (wait a while), kill, restart, grab log.

Thanks.
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StuckMojo

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Freezing Issue
« Reply #2 on: September 10, 2013, 01:23:09 pm »

Thanks for the log.

However, it looks like you manually reset the log (or turned it on mid run) so important details are missing.

Could you repeat the process?  Run, play, exit (wait a while), kill, restart, grab log.

Thanks.

OK, done. I sent a second log. Waited 5 minutes until i killed mc process. Then started mc again and saved the log.
If something is missing again, it must have something to do with the freezing part, when i have to kill the process.
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Matt

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Freezing Issue
« Reply #3 on: September 10, 2013, 01:58:21 pm »

OK, done. I sent a second log. Waited 5 minutes until i killed mc process. Then started mc again and saved the log.
If something is missing again, it must have something to do with the freezing part, when i have to kill the process.


It's working on analyzing the audio in a movie:
G:\Filme 4\HD-Filme\1080p\Monsters   [Uncut - HD 1080p BluRay Rip]\Monsters.mkv

Shutdown should cancel audio analysis (and is for me).

I wonder if it could be file specific?  What happens if you analyze the audio on that movie manually?

Thanks.
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StuckMojo

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Freezing Issue
« Reply #4 on: September 10, 2013, 03:01:10 pm »

It doesn't start analyzing. When i stop analyzing, the window freezes for 10 seconds before i can close it.
But why is it analyzing this movie? Ok, on import analyze audio in video files is checked, but this movie is there for about 2 years now in library.

Mc shouldn't do that, automatic, or am i wrong?

Point 2, why analyzing doesn't work?
Ok, movie won't play with mc 19. Working with VLC.

Movie Info from Media Info Tool:

Quote
Allgemein
UniqueID/String                          : 224304308380694145489115185292715622835 (0xA8BF703C1111CD68A3A510F7844E01B3)
Vollständiger Name                     
Format                                   : Matroska
Format-Version                           : Version 2
Dateigröße                               : 5,05 GiB
Dauer                                    : 1h 33min
Gesamte Bitrate                          : 7 702 Kbps
Kodierungs-Datum                         : UTC 2011-04-20 04:22:03
Kodierendes Programm                     : mkvmerge v3.4.0 ('Rapunzel') gebaut am May 15 2010 09:38:20
verwendete Encoder-Bibliothek            : libebml v0.8.0 + libmatroska v0.9.0

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format-Profil                            : High@L4.1
Format-Einstellungen für CABAC           : Ja
Format-Einstellungen für ReFrames        : 5 frames
Codec-ID                                 : V_MPEG4/ISO/AVC
Dauer                                    : 1h 33min
Bitrate                                  : 4 531 Kbps
Breite                                   : 1 920 Pixel
Höhe                                     : 816 Pixel
Bildseitenverhältnis                     : 2,35:1
Modus der Bildwiederholungsrate          : konstant
Bildwiederholungsrate                    : 24,000 FPS
ColorSpace                               : YUV
ChromaSubsampling                        : 4:2:0
BitDepth/String                          : 8 bits
Scantyp                                  : progressiv
Bits/(Pixel*Frame)                       : 0.121
Stream-Größe                             : 2,97 GiB (59%)
verwendete Encoder-Bibliothek            : x264 core 115 r1937 aa21558
Kodierungseinstellungen                  : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Sprache                                  : Englisch
Default                                  : Nein
Forced                                   : Nein

Audio #1
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Format_Settings_Mode                     : 16
Format-Einstellungen für Endianess       : Big
Codec-ID                                 : A_DTS
Dauer                                    : 1h 33min
Bitraten-Modus                           : konstant
Bitrate                                  : 1 509 Kbps
Kanäle                                   : 6 Kanäle
Kanal-Positionen                         : Front: L C R, Side: L R, LFE
Samplingrate                             : 48,0 KHz
BitDepth/String                          : 24 bits
Stream-Größe                             : 1 014 MiB (20%)
Titel                                    : German DTS
Sprache                                  : Deutsch
Default                                  : Ja
Forced                                   : Nein

Audio #2
ID                                       : 3
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Format_Settings_Mode                     : 16
Format-Einstellungen für Endianess       : Big
Codec-ID                                 : A_DTS
Dauer                                    : 1h 33min
Bitraten-Modus                           : konstant
Bitrate                                  : 1 509 Kbps
Kanäle                                   : 6 Kanäle
Kanal-Positionen                         : Front: L C R, Side: L R, LFE
Samplingrate                             : 48,0 KHz
BitDepth/String                          : 24 bits
Stream-Größe                             : 1 014 MiB (20%)
Titel                                    : English DTS
Sprache                                  : Englisch
Default                                  : Nein
Forced                                   : Nein

Text
ID                                       : 4
Format                                   : UTF-8
Codec-ID                                 : S_TEXT/UTF8
Codec-ID/Info                            : UTF-8 Plain Text
Titel                                    : German Forced
Sprache                                  : Deutsch
Default                                  : Ja
Forced                                   : Nein

Menü
00:00:00.000                             : en:00:00:00.000
00:03:07.792                             : en:00:03:07.792
00:08:32.750                             : en:00:08:32.750
00:13:49.917                             : en:00:13:49.917
00:20:24.708                             : en:00:20:24.708
00:27:03.625                             : en:00:27:03.625
00:34:43.167                             : en:00:34:43.167
00:41:07.708                             : en:00:41:07.708
00:48:53.792                             : en:00:48:53.792
00:55:11.583                             : en:00:55:11.583
01:02:22.458                             : en:01:02:22.458
01:06:48.167                             : en:01:06:48.167
01:11:44.667                             : en:01:11:44.667
01:18:03.625                             : en:01:18:03.625
01:23:33.333                             : en:01:23:33.333
01:30:42.583                             : en:01:30:42.583

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Matt

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Freezing Issue
« Reply #5 on: September 10, 2013, 03:02:46 pm »

Ok, movie won't play with mc 19. Working with VLC.

Is it small enough that you could share a sample on Dropbox?

Thanks.
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StuckMojo

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Freezing Issue
« Reply #6 on: September 10, 2013, 03:17:28 pm »

I must cut a sample out of the movie, but i don't have time right now. I try to do it tomorrow.

And, removed this movie from library and folder. Closing mc is working until now.
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DoubtingThomas

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Re: Freezing Issue
« Reply #7 on: September 11, 2013, 09:30:30 am »

I have about 15 audio files out of 27k that will not start analyzing.  They stay at 0% forever and while MC continues to play, it's basically locked up and I usually need to kill it and restart.

Would you like a copy of one of these files?
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Matt

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Re: Freezing Issue
« Reply #8 on: September 11, 2013, 09:58:08 am »

I have about 15 audio files out of 27k that will not start analyzing.  They stay at 0% forever and while MC continues to play, it's basically locked up and I usually need to kill it and restart.

Would you like a copy of one of these files?

Please send a copy to logs [at] jriver (dot) com.

Thanks for your help.
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DoubtingThomas

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Re: Freezing Issue
« Reply #9 on: September 11, 2013, 12:01:53 pm »

Please send a copy to logs [at] jriver (dot) com.

Thanks for your help.

Sent, please wait about 10 minutes before trying to get the 2 files from the Dropbox links (slow upload)

Good now... all uploaded.
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StuckMojo

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Re: Freezing Issue
« Reply #10 on: September 14, 2013, 04:37:20 am »

I have found my problem. I tried to cut off a sample of the movie to upload for jriver. I imported this sample file in mc 19 library before upload, to test if it works.
Sample file: analyzing audio worked.

So i did a simple remux of the whole movie with mkvtoolnix, and it has found an error at 91:31 min.
The search failed: there was no valid Matroska level-1 element found.

mkvtoolnix cut off the last two minutes (Wich wasn't a problem->only Credits), then i re-imported the movie again.

Audio analyzing is working now.
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