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Author Topic: Performance Lag in v20.0.35  (Read 1236 times)

Zardoz2293

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Performance Lag in v20.0.35
« on: November 11, 2014, 05:05:31 pm »

Just upgraded to v20.0.35 from v20.0.25 and periodically I'm encountering system lags where the mouse stops, typing halts completely for several seconds, popup menus will not pop up when mouse hover.

Never had this behavior ever. System seems to respond correctly immediately when MC 20.0.35 music playback is suspended/stopped.

Basic System Spec: Windows 7, 64-bit, i7-980X, 24 GB RAM

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    Windows 7 Ultimate SP1 (Build 7601) [64-bit]
    Asus Sabertooth X58, i7-980X @4.1GHz, 24GB @PC3-14400

6233638

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Re: Huge Performance Lag in v20.0.35
« Reply #1 on: November 11, 2014, 05:24:13 pm »

When playing any media, or a specific type?
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glynor

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Re: Performance Lag in v20.0.35
« Reply #2 on: November 11, 2014, 09:58:46 pm »

Just upgraded to v20.0.35 from v20.0.25 and periodically I'm encountering system lags where the mouse stops, typing halts completely for several seconds, popup menus will not pop up when mouse hover.

Never had this behavior ever. System seems to respond correctly immediately when MC 20.0.35 music playback is suspended/stopped.

Please do the following:

1. Open Media Center and ensure Logging is enabled.
2. Reproduce the issue (use it until it happens, if it is random).
3. Create a Log problem report zip file as described here.
4. Reply and attach this zip file to your post.

Also, if you're pretty sure the issue started when you upgraded from build 25 to build 35, roll back to the old version (you should be able to just install it over top) and see if it goes away.  That's valuable information if so.

If you're less sure, or the computer might have other issues, read:
http://wiki.jriver.com/index.php/Troubleshooting_Guide
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Zardoz2293

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Re: Huge Performance Lag in v20.0.35
« Reply #3 on: November 12, 2014, 02:03:53 am »

When playing any media, or a specific type?
I was playing a frequent play list of MP3 and a few FLAC

The behavior occurred with high often during playback, but also still occurred when MC 20 (not loaded) and still installed. While playing there was no negative effect on the audio (sounded perfect). Uninstalled MC 20.0.35 and problems disappeared.
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    Windows 7 Ultimate SP1 (Build 7601) [64-bit]
    Asus Sabertooth X58, i7-980X @4.1GHz, 24GB @PC3-14400
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