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Author Topic: JRiver license problem  (Read 2451 times)

lasonia

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JRiver license problem
« on: June 29, 2015, 03:55:09 am »
Using JRiver on two Macbooks Installed JRiver 20: one license for Mac1, one license for Mac2, Mac2 crashed re-installed all including JRiver used up third license. But then the program kept on asking for licenses, so there are only 5 left now! What went wrong? Would like to have the licenses unduly asked for back please. How shall I proceed ?
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JimH

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Re: JRvier eating up licenses :-(
« Reply #1 on: June 29, 2015, 05:04:28 am »
Are you using 20.0.116?
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lasonia

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Re: JRiver license problem
« Reply #2 on: August 07, 2015, 08:36:27 am »
Hi Jim, have the new license thanks, but am a little at a loss as to Version 21.0 for Mac. Could you please clarify, when it will be released?
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JimH

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Re: JRiver license problem
« Reply #3 on: August 07, 2015, 08:50:01 am »
We just released the first builds for Windows this week.  The Mac version won't be far behind.  About a week.
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lasonia

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Re: JRiver license problem
« Reply #4 on: August 07, 2015, 09:18:42 am »
Okay thanks, looking forward to it  :)
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ventucky43

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Re: JRiver license problem
« Reply #5 on: August 15, 2015, 03:19:53 pm »
Jim,
I am also having a similar problem. I downloaded a master license on out mothership iMac and a mac pro notebook. I have logged on a few times since then and this is the second time it has asked me to renew my license?? Why is this and what can I do to stabilize this program on both my machines so I just fire them up and they work?
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blgentry

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Re: JRiver license problem
« Reply #6 on: August 15, 2015, 04:17:11 pm »
Make sure you're using the latest version of MC for Mac.  It's in the thread at the top of this forum; currently 20.0.126.  The reason is, licensing changed something like 6 to 8 weeks ago and the new licenses won't work on older builds of MC20.  So use the latest version.

If you still have a problem after that report back and we'll see what else we can do.

Brian.
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