INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC 19 crash when playing music  (Read 3560 times)

torpadal

  • Recent member
  • *
  • Posts: 24
MC 19 crash when playing music
« on: June 09, 2017, 06:57:00 am »

hi,
my MC 19.0.163 is suddenly not able to play audio files. It crashes when I try to play any type of audio file, incl. podcast. I can play video files without problems. I have made a library backup and attached the zipped errorlog. Anyone who can indicate what the problem is and how to fix it?
A line from the log: 0021531: 4100: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: MC 19 crash when playing music
« Reply #1 on: June 09, 2017, 07:35:36 am »

You could try reinstalling MC19.  Old Versions are on our wiki.

Try powering everything down and back up, including the network.

It's more likely to be a Windows update, a driver update, or an antivirus problem.
Logged

torpadal

  • Recent member
  • *
  • Posts: 24
Re: MC 19 crash when playing music
« Reply #2 on: June 09, 2017, 07:57:00 am »

Thanks for a quick reply. I tried reinstalling, restarting and restore library now. Still same problem. Running win8.1. Strange that the video files are working ok but the audio files are not. Any other tips?
Logged
Pages: [1]   Go Up