INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC23 Master License Expired  (Read 1271 times)

hufiii

  • Member
  • *
  • Posts: 2
MC23 Master License Expired
« on: August 27, 2017, 12:25:07 pm »

I purchased a new Master License for MC23.  I finally downloaded the program on my new laptop to find the license is expired.  I tried to request a new registration code, but every version I've purchased EXCEPT MC23 is listed.  What's wrong please?   Here it is. Media Center23.
Thanks for your help
Hufiii
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: MC23 Master License Expired
« Reply #1 on: August 27, 2017, 12:35:32 pm »

Here's how:
https://wiki.jriver.com/index.php/Restoring_a_License

Please don't post your license.
Logged

hufiii

  • Member
  • *
  • Posts: 2
Re: MC23 Master License Expired
« Reply #2 on: August 28, 2017, 10:43:20 am »

Needless to say, I have already tried this.   When I put in my email address, every version except MC23 comes up.  This is something I can't fix, what do we do please?
Hugh
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: MC23 Master License Expired
« Reply #3 on: August 28, 2017, 01:37:03 pm »

Hi Hugh,
You used a gmail address.  I changed it and sent your licenses again.

Jim
Logged
Pages: [1]   Go Up