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[michael123]

Hi

With the recent version of JRiver (build 77) we experience crashes when working with Dirac

I attach here output from WinDbg, but if I would have a PDB files it might be possible to provide something more useful

There is an access violation

Please help.

[Hendrik]

We cannot give out the debug symbols, sorry. If you have a crash dump that points to something in Media Center, we can look at that.

[michael123]

That the files I attached

[Hendrik]

Text dumps are unfortunately useless. Only actual .dmp files are of any use so we can load them with debug symbols active.

[michael123]

But how will I be able to upload them?

[michael123]

funny.. when I run "adplus -crash ... " it does not crash..
Sort of workaround anyway

[Awesome Donkey]

They probably need the minidump files usually located in C:\Windows\Minidump

Assuming a BSOD is happening, of course.

[michael123]

I will check if there is anything there.

[Hendrik]

If Media Center crashes it creates its own dump files in the log directory, assuming no foreign crash handler steals it.

[michael123]

Ahh, I did not know.

Where can I post these files?

[JimH]

If you use WDM, turn it off.  Tools > Options > Features.

[michael123]

There are no any .DMP files on a whole C:\ drive.
But definitely MC23 crashed few times when hitting 'Play' button

Some sort of unhandled exception in MC code.

Anything else I can look then?