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[JimK]

I am no longer able to retrieve any CD information via YADB when I select "Update from Online Database". I get the error "Information for this CD was not found in the on-line database". It doesn't matter which CD I try.

I also get the error "There was a problem checking for updates" when I select Help/Update Channels/Check for Updates.

Troubleshooting steps so far:

1. Disable Windows Defender firewall.
2. Disable Windows Antivirus.
3. Disabled router firewall.

No blocked ports are shown in the firewall logs.

Any suggestions?

Thanks

[mattkhan]

see https://yabb.jriver.com/interact/index.php/topic,135879.0.html

[JimH]

You just need to upgrade.

https://yabb.jriver.com/interact/index.php/topic,135879.0.html

[JimK]

Thanks for the quick reply. I almost upgraded first to see if that resolved it. It's too bad you weren't able to have a pop-up message come up to indicate that access was removed.