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[Benkasey]

Previously used JRiver 27 v57 32 bit on Windows 10. Mostly worked. Installed v61 today. Played back two recorded videos. Both times JRiver totally locked up right at the end of the videos. Videos were recorded over a month apart. On lockup, cannot simply close JRiver from taskbar. Must terminate process from task manager. Application seems to be hanging.

Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: Media Center 27.exe
P2: 27.0.61.0
P3: 6019a242
P4: e500
P5: 67246080
P6:
P7:
P8:
P9:
P10:

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_Media Center 27._2795e5e823caf8eb9a9b9eec9affd1b4f5623f_27a5eb11_db5595bf-6913-41cd-9131-d0f0ae2d50e9

Analysis symbol:
Rechecking for solution: 0
Report Id: 202b3c18-eed7-4cab-9485-a69b54243db2
Report Status: 4
Hashed bucket:
Cab Guid: 0


The program Media Center 27.exe version 27.0.61.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 2f2c
 Start Time: 01d6fd95a2c78a91
 Termination Time: 4294967295
 Application Path: C:\Program Files (x86)\J River\Media Center 27\Media Center 27.exe
 Report Id: 202b3c18-eed7-4cab-9485-a69b54243db2
 Faulting package full name:
 Faulting package-relative application ID:
 Hang type: Top level window is idle

Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: Media Center 27.exe
P2: 27.0.61.0
P3: 6019a242
P4: e500
P5: 67246080
P6:
P7:
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6634.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_Media Center 27._2795e5e823caf8eb9a9b9eec9affd1b4f5623f_27a5eb11_db5595bf-6913-41cd-9131-d0f0ae2d50e9

Analysis symbol:
Rechecking for solution: 0
Report Id: 202b3c18-eed7-4cab-9485-a69b54243db2
Report Status: 100
Hashed bucket:
Cab Guid: 0

Faulting application name: Media Center 27.exe, version: 27.0.61.0, time stamp: 0x6019a242
Faulting module name: JRPlayer.dll, version: 27.0.61.0, time stamp: 0x6019a1fa
Exception code: 0xc0000005
Fault offset: 0x0016bf37
Faulting process id: 0x2f2c
Faulting application start time: 0x01d6fd95a2c78a91
Faulting application path: C:\Program Files (x86)\J River\Media Center 27\Media Center 27.exe
Faulting module path: C:\Program Files (x86)\J River\Media Center 27\JRPlayer.dll
Report Id: d7da2328-7849-45ae-9a30-11f344e95e75
Faulting package full name:
Faulting package-relative application ID:

[JimH]

Please configure Windows Defender.

https://yabb.jriver.com/interact/index.php/topic,114101.0.html