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[chunky70]

Hi all . I have run out of restores and would like to have it reset. How do i go about doing that? Thank you.

[Matt]

Could you email the address you used to purchase to matt at jriver?  I didn't find your forum address.  Thanks 👍

[chunky70]

I can't find an email address to send! Do you know what it is? Thanks.

[JimH]

Matt at jriver

Add the rest

[chunky70]

Excuse my stupidity but I don't know what you mean!

[Matt]

My email is matt at jriver dot com.  If you write me and tell me what email you used to purchase, I'll be able to reset you.

[Awesome Donkey]

You have to take what Matt's saying, especially the at and dot parts and translate/convert them into an actual email address. For reference at should be @ and dot should be . and as one line with no spaces you should be able to create his email address from that.

It has to be worded that way to avoid posting the actual email address, which bots on the internet could gather and add to SPAM lists.