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Author Topic: Errors and Restoring License  (Read 1203 times)

cachigo

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Errors and Restoring License
« on: January 26, 2004, 10:48:14 am »

I'm having so much trouble restoring my license in MJ8.  I've had two hard drive crashes with my computer (running Windows 98) and both times I lost MJ.  That meant I had to download it again.  However, I have not been able to get past the point of restoring my registration code and installation key so that it will notice that I have paid for my software back on November 29, 2003.

Thankfully, I printed out the e-mail where you sent me my registration code and installation key...but I don't see where I enter them into the software...unless I pay for the software again.

Can you guide me, step-by-step how to restore my license?  My trial period is about up.

Also, while listening to some of my playlists in MJ8, I get an occasional error that reads...  "Playback Engine:  Media Jukebox is unable to acquire license for this file.  Windows Media Error: Ox80070020"
This happens when a song cross-fades (aggressive) into the next.  Not every time...but often enough to be aggrivating.

Thanks for your help!
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John Gateley

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Re:Errors and Restoring License
« Reply #1 on: January 26, 2004, 10:51:30 am »

KingSparta

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Re:Errors and Restoring License
« Reply #2 on: January 26, 2004, 02:58:27 pm »

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