INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Purchase Issue  (Read 1253 times)

RobCon

  • Regular Member
  • Recent member
  • *
  • Posts: 5
  • Change this by choosing profile
Purchase Issue
« on: August 08, 2004, 06:48:48 am »
When I click Buy in Help I get a "Failed to initiate Media Center purchase" message. It could easily be a problem with IE, but I was wondering if all I need is the purchase link to manually get around this.

Thanks.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72444
  • Where did I put my teeth?
Re:Purchase Issue
« Reply #1 on: August 08, 2004, 07:19:25 am »
What version of MC are you using?  Did you try updating your program?  
Logged

RobCon

  • Regular Member
  • Recent member
  • *
  • Posts: 5
  • Change this by choosing profile
Re:Purchase Issue
« Reply #2 on: August 08, 2004, 07:24:28 am »
I'm using 10.0.155. It said there were no updates available, although I know I've seen later versions mentioned here...
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72444
  • Where did I put my teeth?
Re:Purchase Issue
« Reply #3 on: August 08, 2004, 08:05:00 am »
That should be OK.  Can you try switching your default browser to IE?
Logged

RobCon

  • Regular Member
  • Recent member
  • *
  • Posts: 5
  • Change this by choosing profile
Re:Purchase Issue
« Reply #4 on: August 08, 2004, 08:07:32 am »
Done, and still getting the same thing.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72444
  • Where did I put my teeth?
Re:Purchase Issue
« Reply #5 on: August 08, 2004, 08:10:10 am »
Firewall or security problem?
Logged

RobCon

  • Regular Member
  • Recent member
  • *
  • Posts: 5
  • Change this by choosing profile
Re:Purchase Issue
« Reply #6 on: August 08, 2004, 08:13:49 am »
That must be the cause, because I've been having a lot of problems with security over the last month. My Norton Security basically died last month, and I've been meaning to get the 2004, but work's getting in the way. Is there anyway around it until I do, if that is the reason for the problem?
Logged

modelmaker

  • Citizen of the Universe
  • *****
  • Posts: 1531
Re:Purchase Issue
« Reply #7 on: August 08, 2004, 12:54:12 pm »
Try turning off your Norton security and download, then turn Norton back on.
Logged
Jay.

"Life is what happens when you're making other plans"     John Lennon.

RobCon

  • Regular Member
  • Recent member
  • *
  • Posts: 5
  • Change this by choosing profile
Re:Purchase Issue
« Reply #8 on: August 08, 2004, 03:12:30 pm »
Actually, it's uninstalled now. It wouldn't re-intall at one point, almost like the original disk was corrupt, so I'm going without it. Not an ideal thing to be doing, I know. ::)
Logged
Pages: [1]   Go Up
« previous next »