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Author Topic: Email after buying an update is confusing  (Read 1382 times)

MadJewDisaster

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Email after buying an update is confusing
« on: January 15, 2007, 04:36:58 pm »

Got the mail saying

~~Thank you for your purchase of Media Center 12 from JRiver, Inc. for $39.98.~~

When , in fact i got update for $19.98.

Same kind of email for all buyers, first buy or upgrade, right?



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John Gateley

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Re: Email after buying an update is confusing
« Reply #1 on: January 15, 2007, 04:52:34 pm »

Is this *the* Zevele?

No - it is not the same e-mail for updates and new purchases. You probably paid full price. I'll check in more detail tomorrow...

j

KingSparta

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Re: Email after buying an update is confusing
« Reply #2 on: January 15, 2007, 05:02:33 pm »

Quote
Is this *the* Zevele?

That Goes Back A Few Years
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MadJewDisaster

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Re: Email after buying an update is confusing
« Reply #3 on: January 15, 2007, 05:30:00 pm »

Is this *the* Zevele?  Yes , it is



Using a Paypal account not mine- But freind told me than price on Paypal was $19.98.
I did not see cause i let him sit in from of the computer when JRiver page sent me to Paypal

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John Gateley

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Re: Email after buying an update is confusing
« Reply #4 on: January 16, 2007, 11:01:48 am »

Yes, it was $19.98. Looks like the e-mail is not correct. I'll fix it. Thanks -- j

John Gateley

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Re: Email after buying an update is confusing
« Reply #5 on: January 18, 2007, 11:34:41 am »

Now fixed, thanks...

j

MadJewDisaster

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Re: Email after buying an update is confusing
« Reply #6 on: January 18, 2007, 11:57:30 am »

you welcome , Doc Holliday.

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Tip one : thinks guitar and not dentist =)
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