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[dees_74]

Recently MC 13 began crashing when connecting a camera or other USB device.  Sometimes I can transfer images, but then it crashes, other times it will crash as soon as I connect.

When I try and restart MC, I get the splash page, but nothing else.  When I look at processes it shows that MC 13 is running.  I typically have to re-boot to get it MC back up.

I tried uninstalling/ reboot reinstalling, but to no avail...

Any idea what's up?

P.S. Running v.172

[JimH]

Maybe you're running two copies?

Did you try a different USB port?  Different cable?

Try using MC Options/Handhelds/Redetect Devices.

[dees_74]

I did try different cables and USB, but it did not make a difference.
It is even happening with my MP3 player now.

As for the second problem, I have it set in the options to not allow more than one copy to run at once, so I don't think that's it.  It is almost as though MC doesn't completely shut down when it is forced to close due to non responsiveness.

Anything else I can try?

[JimH]

If you run Media Server, when you close MC, it shrinks itself down to a very small footprint and runs as Media Server.

Check the right side of the TaskBar for the Media Server icon.  Right click to close.

But this sounds more like a hardware problem.

Did you try "redetect devices"?

[dees_74]

No Media server icon.  Really strange.
I had a hunch it may be a hardware problem, but hoped that it wasn't.

Good news is that I was able to get pictures loaded, and sync my MP3 player after a number of tries (more indication that it's probably hardware).

Do you know of any diagnostic tools I can run to check my hardware?

Thanks for you help

[JimH]

I don't, but try google for similar problems.