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Author Topic: MC18 purchasing problem.....  (Read 1097 times)

Captor

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MC18 purchasing problem.....
« on: December 30, 2012, 11:46:52 am »
I have try to purchase MC18 several times but I can not. What can I do?
Please see the attached file.
I fill in everything correct as far as I know.
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JRiver for music

Matt

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Re: MC18 purchasing problem.....
« Reply #1 on: December 30, 2012, 11:49:49 am »
Sorry, but I'm not sure.

Do you have a second email address you could test with?
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Matt Ashland, JRiver Media Center

leezer3

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Re: MC18 purchasing problem.....
« Reply #2 on: December 30, 2012, 01:12:53 pm »
I'd try without the umlaut in Malmo?

Dunno whether the MC purchase server is going to like odd punctuation :)

-Leezer-
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JimH

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Re: MC18 purchasing problem.....
« Reply #3 on: July 16, 2013, 10:01:00 am »
I just had a chance to look at our logs.  The transactions are "denied".  This means that the problem concerns the credit card approval.  It isn't anything we can correct. 
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