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Author Topic: Purchased MC 20 , Help  (Read 1074 times)

bigdognick

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Purchased MC 20 , Help
« on: January 27, 2015, 12:14:02 am »
Purchased MC 19 July 26 and wont register or give me MC 20 as the notice said it would.
it said July 1 st and after would give me MC 20. I have it on my Mac and it worked but not on my PC. I do own both Mac and PC and just changer the E-Mail address for the Mac to match the PC. Why wont it work and will i get a master key for both? can anyone help me? Im so frustrated, Ive tried months ago to do this and I'm still pulling my hair out.
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JimH

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Re: Purchased MC 20 , Help
« Reply #1 on: January 27, 2015, 07:47:51 am »
If you own two MC20 licenses and they are registered to the same e-mail address, you will receive a free MC20 Master License about February 1.

Please download from the download page, install, restore your license if needed, and purchase from the Help menu of the program.  Thanks.
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bigdognick

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Re: Purchased MC 20 , Help
« Reply #2 on: January 28, 2015, 08:35:40 am »
I did download and reinstall but the license did not recognize my MC 20 license, it only sees  it as a MC 19. thats the problem, it wont upgrade even though WiKi says it should have recognized the license as a MC 19 and MC 20 because my purchase date was in that window.
thanks but i still need help.
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JimH

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Re: Purchased MC 20 , Help
« Reply #3 on: January 28, 2015, 08:41:20 am »
bigdog,
You have mail.
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