INTERACT FORUM

i remember gateley said there was a bug in that once

I don't remember that, but we will check your account, maker, and see what we can find.

Hi modelmaker,

Could you send the e-mail you used to purchase to gateley at jriver dot com please?

Thanks,

j

Well, not to contradict the Big Cheese, but I remember that thread.  But alas, I'm too lazy to do a forum search to prove it.  

The thread was sketchy at best--maybe John just didn't want to share too much information--but there was a problem with the server or something, the problem was fixed, and no one's restore count, in the end, should have been affected.  <shrug>

Thanks John.

I guess I'll have to chalk this up to "operator malfunction"!

I only had one computer (at a time) until the most recent restore which I used on my new laptop. However, from the report it seems,  that instead of reinstalling from the already issued key file I used another "restore" several times. I can only attribute this to my ignorance.

The June 2003 restore was due to a WinMe crash(and an Fdisk & switch to Win2K).

January 2004 was the rebuild of my machine with new HDs & the computer shop loaded Windows on the wrong drive so I had to start over a couple of days later and used a new restore instead of the file.

April 2004 was the subsequent failure of one of those new drives (and the loss of 1/3 of my library). Apr 12 everyting crashed, I reinstalled everything on the fourteenth and again I wasn't able to use the key file (it wasn't saved) and used another  restore, (somehow twice in one minute!!).

I got a new "C" drive in May, that was past the 2 weeks and so  had to use a restore. And the September restore was for the new laptop.

So, I guess the lesson learned is to save your restore key to a floppy or somethng in case you have to do a do over and hopefully I won't need more than 3 restores over the next year!

Question: Do the restores get reset when you upgrade to the next version (as I plan to do when v11 is released) ?