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Author Topic: After Installing MC 21 DSP Studio Blank & No Audio  (Read 2446 times)

stephenw2

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After Installing MC 21 DSP Studio Blank & No Audio
« on: October 11, 2015, 03:26:52 pm »

I hope you can help me on this.  I purchased MC 21 Master, but knowing I needed an external hard drive to move 1 TB of music from my computer, I didn't install until a few weeks ago.  I read all the threads for installing on a hard drive.  However, two things:

1) The installation went fine, except that the DSP Studio has nothing installed and therefore I cannot play any of the files.
2) I've restored twice now, yet the MC 21 shows a trial period and the days keep counting down.  When I restored, all seems fine but somehow must not have installed properly.
 
What advice does anyone have to rectify these issues? 

Regards,

Stephen
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JimH

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Re: After Installing MC 21 DSP Studio Blank & No Audio
« Reply #1 on: October 11, 2015, 04:56:30 pm »

Did you set up audio?  Tools > Options > Audio.  You have to choose a sound device there.
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stephenw2

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Re: After Installing MC 21 DSP Studio Blank & No Audio
« Reply #2 on: October 14, 2015, 10:59:46 pm »

Am I not to use JRiver MC 21?  I cannot configure audio. 

Stephen
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JimH

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Re: After Installing MC 21 DSP Studio Blank & No Audio
« Reply #3 on: October 15, 2015, 07:09:12 am »

Are you installing it to the portable drive, using the Portable Install?  If so, try a normal install to the internal drive of MC.

Go to Windows Control Panel > Sounds and make sure your settings are correct there. 
http://wiki.jriver.com/index.php/Audio_Setup

You must set a device in MC's audio settings or you won't get any sound.

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