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Author Topic: Cancel My JRiver Media Center Purchase  (Read 2783 times)

Tim3399

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Cancel My JRiver Media Center Purchase
« on: February 23, 2016, 08:34:56 pm »
Purchased today in error (with single click!) while trying to register for this forum.

By the way, why has JRiver kept my VISA/MC card information file.
Seems like a bad practice which facilitated a single-click purchase

I will be monitoring my VISA/MC account for removal of today's errant charge of $49.98

If JRiver wants to contact me on this issue, they can use my email address of record to confirm the charge removal.

Also, please remove my VISA/MC card information from my account.

Thank you.

FYI, my actual, intended purchase was on 1/23/15

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JimH

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Re: Cancel My JRiver Media Center Purchase
« Reply #1 on: February 24, 2016, 06:53:04 am »
We don't store your credit card, so I don't know how you could have purchased with a single click.
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Awesome Donkey

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Re: Cancel My JRiver Media Center Purchase
« Reply #2 on: February 24, 2016, 08:26:03 am »
Quote from: JimH on February 24, 2016, 06:53:04 am
We don't store your credit card, so I don't know how you could have purchased with a single click.

Perhaps the web browser used saved and automatically filled in such information?
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

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glynor

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Re: Cancel My JRiver Media Center Purchase
« Reply #3 on: February 24, 2016, 08:39:03 am »
Or a third party password manager or similar utility?

LastPass, OnePassword, RoboForm?
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theoctavist

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Re: Cancel My JRiver Media Center Purchase
« Reply #4 on: February 25, 2016, 06:34:33 am »
er...why announce this on a public forum?  thats what backchannels are made for. 

bye felipe

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