INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: [HELP] Purchased the wrong license by accident  (Read 3424 times)

hifibeamer

  • Member
  • *
  • Posts: 2
[HELP] Purchased the wrong license by accident
« on: July 27, 2016, 03:51:58 am »

Hello,
I just purchased the wrong license by accident. I used the "Upgrade to Master License" Option in the JRiver program, then I got redirected to a webpage to purchase it and I did so. Unfortunately, I didn't realize that the link from the program led me to the purchasing page for the MC 22 MAC license not the MC 22 Master License. I only realized my mistake when I tried to activate the registration code on my Windows PC. Is there any way to get the money back and buy the Master license instead?
A quick response would be highly appreciated.

Best,
hifibeamer
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71338
  • Where did I put my teeth?
Re: [HELP] Purchased the wrong license by accident
« Reply #1 on: July 27, 2016, 03:58:04 am »

You have mail.
Logged

hifibeamer

  • Member
  • *
  • Posts: 2
Re: [HELP] Purchased the wrong license by accident
« Reply #2 on: July 27, 2016, 04:07:59 am »

Thank you very much. Now it works. But I didn't get any instructions on how to install the key on multiple computer (even though it said so in the browser window that opened after registering the key on my Windows PC). Can I just the code you send me by mail over and over again?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71338
  • Where did I put my teeth?
Re: [HELP] Purchased the wrong license by accident
« Reply #3 on: July 27, 2016, 04:12:13 am »

Here's how you can use your license on another machine:
http://wiki.jriver.com/index.php/Restoring_a_License
Logged
Pages: [1]   Go Up