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Author Topic: MC22 asking for registration code randomly Windows 10  (Read 3240 times)

acmeseed

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MC22 asking for registration code randomly Windows 10
« on: August 27, 2016, 12:24:27 pm »

Starting a few days ago the program asks me to enter the registration code randomly when I start it. There does not seem to be a pattern, but I think it is more often than not when I re-start the computer.

I am concerned because from what I understand I only get a limited number of re-registrations a year, is this correct?

Is this problem a known problem and if so, is there a solution?

The only thing I can think of is that I still have not uninstall MC-21, although I have not run the program since I installed MC-22.

I will greatly appreciate your response.

Mike C.
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fitbrit

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Re: MC22 asking for registration code randomly Windows 10
« Reply #1 on: August 27, 2016, 12:54:03 pm »

I've had the same happen. I think it was after MC crashed in both instances.
Don't worry about the limited resets - if you are close to running out, you can post here and Jim usually resets your reset count.
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acmeseed

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Re: MC22 asking for registration code randomly Windows 10
« Reply #2 on: August 27, 2016, 01:05:53 pm »

Thanks it's good to know, I received the email letting me know I have 7 resets left. I guess I should uninstall MC-21 just in case this is creating conflicts.
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Matt

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Re: MC22 asking for registration code randomly Windows 10
« Reply #3 on: August 27, 2016, 01:51:24 pm »

I reset the restores on your MC22 Windows license.
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Matt Ashland, JRiver Media Center

fitbrit

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Re: MC22 asking for registration code randomly Windows 10
« Reply #4 on: August 27, 2016, 02:19:26 pm »

Thanks it's good to know, I received the email letting me know I have 7 resets left. I guess I should uninstall MC-21 just in case this is creating conflicts.

See what I mean about your restores? Thanks, Matt!

MC21 shouldn't be causing a conflict, but if you're happy with MC22, there's not much reason to keep it around. I gt rid of mine very early on.
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acmeseed

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Re: MC22 asking for registration code randomly Windows 10
« Reply #5 on: September 03, 2016, 03:35:00 pm »

Matt, thank you very much for re-setting my license. It has not happened again, the program has not asked for a license again.

I removed MC-21, not sure if that had anything to do with it.

Regards.

Mike.
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