INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: I've bought a license, and I'm told it's restored, but I don't have access  (Read 1890 times)

deepspace56

  • Recent member
  • *
  • Posts: 17
  • Using MC-22 for Audio

I've bought a license, before the trial period was over.  Now I'm asked to restore, which I've done, but the program doesn't come up - just a dialog box telling me my restoration was successful.  I've using a Google browser and have not had any problem before.

Could someone point me in the right direction?

Thanks.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71603
  • Where did I put my teeth?
Re: I've bought a license, and I'm told it's restored, but I don't have access
« Reply #1 on: December 05, 2016, 12:46:09 pm »

Install and run Media Center, then restore your license.  Please read this for more details:

http://wiki.jriver.com/index.php/Restoring_a_License

Logged

deepspace56

  • Recent member
  • *
  • Posts: 17
  • Using MC-22 for Audio
Re: I've bought a license, and I'm told it's restored, but I don't have access
« Reply #2 on: December 05, 2016, 04:27:20 pm »

Jim H,

I got exactly the same result.  Same dialog box.  When I chose restore and put in the number it told me that my restoration was successful, but the program still won't work.  What am I missing? 

Thanks again.
Logged

KingSparta

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 20049
Re: I've bought a license, and I'm told it's restored, but I don't have access
« Reply #3 on: December 05, 2016, 05:01:58 pm »

Quote
but the program doesn't come up

Quote
but the program still won't work.

Maybe you should uninstall, reboot, and reinstall.

Note: that the e-mail sent to you has an attachment that should register the program, so you should not need to keep restoring from the web site and using up your restores.
Logged
Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA
Pages: [1]   Go Up