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[someoneelse]

Hi, I've had a look through these pages but can't find exact issue elsewhere

Been using MC22 on Windows for a while

I upgraded my existing Windows license to a Master MC23 license as I want to use MC on my Mac Book Pro.

I've now downloaded MC 22 onto my Mac from here and it's in my Application Folder, but I can't open it. It just crashes before I get to see the GUI (quits unexpectedly)

I've tried to do  a "restore" using the new Licence key i purchased , which gives a MC 23 Master  .mjr file, but I don't know what to do with it. I've double clicked it and told the computer to open it using MC, but it still just crashes after a few seconds without opening

 I know MC23 is not released yet so am wondering if the problem is trying to use a 23 license on a 22 build ?(excuse my terminology...I'm an absolute novice at these things)

Any help would really be appreciated.....

really confused - should I have just purchased the MC 22 Master Upgrade instead?

 David

Process:         Media Center 22 [8931]
Path:            /Applications/Media Center 22.app/Contents/MacOS/Media Center 22
Identifier:      com.jriver.MediaCenter22
Version:         22.0.93 (22096)
Code Type:       X86-64 (Native)
Parent Process:  launchd [97]

Date/Time:       2017-05-08 11:38:48.906 +1000
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          345167 sec
Crashes Since Last Report:           24
Per-App Crashes Since Last Report:   9
Anonymous UUID: 773F013B-6844-4456-A8CF-D63244510311

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   com.jriver.MediaCenter22          0x0000000168e8b66d JRFileSystem::DirectoryExists(JRString) + 29
1   com.jriver.MediaCenter22          0x0000000168f17022 CCachedRawFilesHelper::GetRAWCacheDefaultDirectory() + 378
2   com.jriver.MediaCenter22          0x0000000168f17266 CCachedRawFilesHelper::GetCustomCacheDirectory() + 42
3   com.jriver.MediaCenter22          0x0000000168f162f0 CCachedFilesHelper::GetCacheDir() + 74
4   com.jriver.MediaCenter22          0x0000000168f1340e CCachedFilesHelper::PruneCache() + 118
5   com.jriver.MediaCenter22          0x000000016940a9dc CMCShutdownHelper::Cleanup(JRString const&, bool, CSystemShutdown::EShutdownModes) + 1172
6   com.jriver.MediaCenter22          0x00000001693ddd19 CMCPlayerApp::ExitInstance() + 143
7   com.jriver.MediaCenter22          0x0000000168e43bda JRApp::WinMain(HINSTANCE__*, HINSTANCE__*, int) + 58
8   com.jriver.MediaCenter22          0x00000001689ed9c4 start + 52

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x00007fff5fbff610  rcx: 0x0000000000000001  rdx: 0x0000000000000001
  rdi: 0x0000000000000000  rsi: 0x0000000000000001  rbp: 0x00007fff5fbff5e0  rsp: 0x00007fff5fbff5d0
   r8: 0x0000000000000057   r9: 0x0000000000000002  r10: 0x0000000000000058  r11: 0x000000010080fb70
  r12: 0x000000016a1c2730  r13: 0x0000000000000000  r14: 0x00007fff5fbff9a0  r15: 0x00007fff5fbff650
  rip: 0x0000000168e8b66d  rfl: 0x0000000000010246  cr2: 0x0000000000000000

[Hendrik]

Mac OS X 10.6 is no longer supported in MC 22.0.93. The latest version that should still run properly on 10.6 is 22.0.43, you can get that version here: https://yabb.jriver.com/interact/index.php/topic,108178.0.html

[Awesome Donkey]

But keep in mind using that older, compatible with 10.6 MC22 build that it won't accept the MC23 license (only the newer builds do - and you can only get MC23 licenses now).

If you can and are willing to update your MacBook to a newer OS X, I highly recommend doing so!

[someoneelse]

thanks for the replies - i now have that version running on my (10 year old) Mac Book Pro.

Would it be possible for me to use my "old" MC22 License Key on this version? Or would my "upgrading" to MC23 Master Licence make the "old" license void (hope that makes sense)

I can't afford to upgarde the Mac Book Pro at the moment, and Snow Leopard is the last version it can install...

Thanks again for your help - I'm really enjoying using the Media Center


David

[Hendrik]

If you had a MC22 Mac license already, it remains valid and you can use it on that MacBook just fine.

[someoneelse]

thanks for that  - much appreciated!

[someoneelse]

ah yes - i wasn't thinking straight....I only had MC 22 Windows License so that's no help to me here!

It looks like upgrade of my Mac is the only option if I want to use the "master" license I purchased  That will have to wait a while in any case as last time I looked my bank account wasn't ready for that....

Oh well, I'll just enjoy the trial version for a while on the Mac.

Thanks again for your help - it's much appreciated.