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Author Topic: License issues  (Read 2127 times)

mogman

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License issues
« on: August 22, 2018, 08:27:32 am »
I run an Ubuntu 18.04 PC headless with JRiver 24 installed. It seems that every time there is an update my license goes away and I need to restore it. This has become more of an issue since the restore server is down.
If I take JRiver out of the APT sources list will it just not update and then I can update manually?
Or better yet is there something that I can do that will keep the license from disappearing?

Also is there any news on when the restore server will be back up ?

Thanks
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scrutinizer

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Re: License issues
« Reply #1 on: August 22, 2018, 03:04:01 pm »
Same here on Debian Stretch.
It seems that every time the kernel gets an update JRiver loses its license.

Help! :)
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jasona228

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Re: License issues
« Reply #2 on: August 22, 2018, 03:55:10 pm »
Hello,

I have a master license as well and just upgraded to Ubuntu 18.04 / Ubuntu Studio 18.04 on my home PCs and licensing disappeared for me as well.  I have had issues with updates "de-licensing" me in the past also.  When I downloaded an unlock file in the past for MC24, it only worked on one PC, so I have to use a separate restore for each of my home PCs.  I'm getting concerned I am not going to be able to unlock all my systems if this keeps up.  Oddly MediaCenter 23 still opens fine even after the upgrade.

Please advise.

Thanks!

Jason
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lochimeng

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Re: License issues
« Reply #3 on: August 24, 2018, 01:26:10 am »
Same here!

Help!
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bekhaw

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Re: License issues
« Reply #4 on: August 24, 2018, 03:15:43 am »
Hi Users & Admin,

I have issue with restoring my license. I think it need to be fixed. I have my PC laptop rename to something else. Once I get that changed, the media center 24 just opt me to restore the license. This need to be fixed. And I don't mind to use up next license to restore my mediacenter, however I cant get into the page https://rover.jriver.com/cgi-bin/restore.cgi. Please helps.
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JimH

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Re: License issues
« Reply #5 on: August 24, 2018, 05:55:58 am »
The server was attacked and is offline temporarily.  Please try again tomorrow or contact deanna at  jriver. com.

I apologize for the problem.
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Awesome Donkey

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Re: License issues
« Reply #6 on: August 24, 2018, 07:30:38 am »
The server downtime aside, the registration didn't get lost for me after doing a kernel update a few days ago with Debian Stretch (or any of my other Linux distro installs) and MC 24.0.46 beta. If you're using MC 24.0.28 or older, this issue will still occur until the beta build is promoted to the latest (and eventually stable) channels.

If indeed you are using MC 24.0.28 or older, I'd recommend updating to the 24.0.46 beta build. It has fixes in place for the registration being lost after a kernel update. Plus in my own testing it's actually pretty stable for a beta.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

scrutinizer

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Re: License issues
« Reply #7 on: August 25, 2018, 03:03:20 pm »
A license that keeps getting lost is a pretty major bug since it basically renders the program unusable over & over again at random times and  our ability to recover is limited both technically, being dependent on a certain server, and in the number of times you're allowed to restore.

If there's a build that has this issue fixed, it should be moved to Latest immediately.
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JimH

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Re: License issues
« Reply #8 on: August 25, 2018, 03:21:23 pm »
It happened between two versions, and it happened twice.  As far as I know, it isn't a problem any longer.
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scrutinizer

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Re: License issues
« Reply #9 on: August 25, 2018, 03:25:02 pm »
I'm using the build from the Latest repo (24.0.28) and it just happened again after the recent kernel update on debian stretch.
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Awesome Donkey

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Re: License issues
« Reply #10 on: August 25, 2018, 03:28:00 pm »
The latest repo is still running 24.0.28, if I recall correctly. If so, it still has the loss of license issue - I'd recommend updating to the beta which has the fixes in place.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

scrutinizer

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Re: License issues
« Reply #11 on: August 25, 2018, 03:32:04 pm »
Quote from: Awesome Donkey on August 25, 2018, 03:28:00 pm
The latest repo is still running 24.0.28, if I recall correctly. If so, it still has the loss of license issue - I'd recommend updating to the beta which has the fixes in place.

A build that fixes an issue this severe should not be available only as a beta...
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Awesome Donkey

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Re: License issues
« Reply #12 on: August 25, 2018, 03:37:30 pm »
Quote from: scrutinizer on August 25, 2018, 03:32:04 pm
A build that fixes an issue this severe should not be available only as a beta...

It's still a beta because of the new internal Chromium web browser integration in 24.0.31 beta, and no builds were considered stable past 24.0.28 (in fact, some were kinda buggy/crash prone). The licensing fixes were added in 24.0.32 and 24.0.35 beta. Meanwhile 24.0.46 beta has been pretty stable in my own testing.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

scrutinizer

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Re: License issues
« Reply #13 on: August 25, 2018, 03:51:19 pm »
Quote from: Awesome Donkey on August 25, 2018, 03:37:30 pm
It's still a beta because of the new internal Chromium web browser integration in 24.0.31 beta, and no builds were considered stable past 24.0.28 (in fact, some were kinda buggy/crash prone). The licensing fixes were added in 24.0.32 and 24.0.35 beta. Meanwhile 24.0.46 beta has been pretty stable in my own testing.

That makes 24.0.46 the better choice for the simple fact that it doesn't just stop working. :)
A build that contains a bug that basically renders the program useless without warning shouldn't be on any official repo.
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JimH

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Re: License issues
« Reply #14 on: August 26, 2018, 12:56:05 am »
Quote from: scrutinizer on August 25, 2018, 03:32:04 pm
A build that fixes an issue this severe should not be available only as a beta...
I agree.
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bob

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Re: License issues
« Reply #15 on: August 28, 2018, 04:36:17 pm »
I'd like to get more feedback first.
It downloads a massive chromium package on first run (and so starts up very slow the first time).
Before the latest updates, I had seen it spin on the web page thread and ignore DLNA network activity.
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BON0267

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Re: License issues
« Reply #16 on: August 29, 2018, 04:24:09 am »
Hi there
got the same issue - updated to 24.0.28 a few days ago - license lost - updated ubuntu 16.04 LTS today - licence lost....(only 12 rcoveries left now since this issue started in april ...).
So, how do I update to 24.0.46 to get rid of this issue finally ...

Thanks ...
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Awesome Donkey

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Re: License issues
« Reply #17 on: August 29, 2018, 04:26:54 am »
All you have to do is paste this in a Terminal...

Code: [Select]
sudo wget http://dist.jriver.com/beta/mediacenter/mediacenter24.list -O /etc/apt/sources.list.d/mediacenter24beta.list && sudo apt-get update
Then do a normal system update and it should update to the beta.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

BON0267

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Re: License issues
« Reply #18 on: August 29, 2018, 05:19:49 am »
Thanks...  :) :)
update worked - 24.24.0.46 installed, licence recovered - hope this was it!!
(i'll see with the next system update ...)
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Awesome Donkey

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Re: License issues
« Reply #19 on: August 30, 2018, 04:30:11 am »
It *should* hold, I've done several kernel updates lately in my Ubuntu 18.04 LTS install and the license has stayed in place.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones
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