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Author Topic: RESTORE LICENCE  (Read 2351 times)

NIGHTRIDER

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RESTORE LICENCE
« on: May 10, 2019, 07:22:06 pm »

Hi There

I go to registration, right click,
message :" your licence file has expired do you want to restore licence by using your registration code, choose yes.

Select Restore Licence, error " there was a problem restoring your licence, we could not find that licence.

Licence code displayed in registration is correct and was selected and entered, same licence code was sent by email.

Kind Regards

NIGHTRIDER
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JimH

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Re: RESTORE LICENCE
« Reply #1 on: May 11, 2019, 12:20:21 am »

The versions must match.  Please read this:
https://wiki.jriver.com/index.php/Restoring_a_License
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