INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC25 opens and locks up [Solved]  (Read 493 times)

twotinears

  • Recent member
  • *
  • Posts: 28
MC25 opens and locks up [Solved]
« on: July 06, 2019, 07:03:43 pm »

Recently I received a message saying that there was a problem with my MC25 and that I should back up the files and reinstall MC25 if the problem persisted.  I backed up the files, but it persisted and now MC25 loads automatically and freezes.  I can't shut it down with the "top right red X" or with the icon in the tray.
In an attempted uninstall work-around I got to Apps and Features but MC25 was still unresponsive.  I can only close the program by crashing out.

Your help is, as always, greatly appreciated.

I have fix my machine so that messages from JRiver no longer go to Bulk Mail....
Logged
BH

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72444
  • Where did I put my teeth?
Re: MC25 opens and locks up
« Reply #1 on: July 07, 2019, 07:38:37 am »

Antivirus?
Logged

twotinears

  • Recent member
  • *
  • Posts: 28
Re: MC25 opens and locks up
« Reply #2 on: July 07, 2019, 03:24:29 pm »

After working for two hours trying to get into Safe Mode I gave up and did a System Restore.
After that didn't help getting around on the screen, on a whim I rebooted my wireless mouse and the left clicker started working again.
Problem solved.
MC25 reinstalled and up and running.
Ain't it great!
Logged
BH
Pages: [1]   Go Up