Topic: JRiver 25 is it compatible with mojave (Read 6555 times)

shalimarinette · « **on:** August 12, 2019, 08:03:39 am »

Hello my name is Shalimarinette. I have a macbook pro m2 2012 and I did the update Mojave a week ago.

i bought jriver media center 20 and everything worked fine because someone had installed it for me.

i wanted to use jriver media center 20 and i have the following message:

"the last time you opened media center 20 it unexpectedly quit while reopening windows.Do you want to try to reopen its windows again"

I sent an email to the forum, I was told to uninstall and reinstall.

i got to go to mc 20 and i wanted to install mc river 25, but i could not find my music.

I was told to delete this software I bought a software to uninstall properly, but I could not access media 20 and jriver media 25 is there, but I can not open it.

currently at work, i contacted apple to know the reason for the message

"the last time you opened media center 20 it unexpectedly quit while reopening windows.Do you want to try to reopen its windows again"
I have to contact them tonight, because I'm not at home, but they tell me that this software is not compatible with mojave.
I am not a computer scientist, and I do not get this forum in English.
if i actually can not reinstall media center 20 with mojave, tell me if you use june 25 with mojave.
In this case, I want to buy the current version 25, but I could recover everything I had on the version 20, all the files in flac must be on my mac book pro.
Maybe a charitable soul can explain to me how to do it.
What worries me is that the seller who made the installation on my mac for settings is no longer there, and I am unable to make the adjustment by me meme.river is all in English, and even if I write to you with google translate, i will be unable to adjust with my 100 sotm.
Thanks to whoever can help me.
as soon as I get home tonight, I recontact Apple, but I would like to know if yes, the software is compatible with mojave, otherwise, it means that I lost everything and I am ill because I do not have cd anymore.
thank you..

Awesome Donkey · « **Reply #1 on:** August 12, 2019, 09:27:08 am »

MC25 does work with Mojave. All you have to do to get your music/library back is restore a library backup made in MC20 in MC25, and that should fix that. MC20 to MC23 on the other hand will crash on Mojave, but there's a workaround posted in this topic: https://yabb.jriver.com/interact/index.php/topic,118316.0.html

Also more info on library backup and restore: https://wiki.jriver.com/index.php/Library_Backup

shalimarinette · « **Reply #2 on:** August 12, 2019, 02:42:54 pm »

hello
j can t reinstall mc 20 ,
j have a message media 20 a quitte de manière imprévue
and j can't open media 25:
you tell me to do a restoration of the library, okay I understand it via google translate
but what i'm saying is that i can not open mc 25 or unintellate it, so how do i do it.
ok I buy it, but I will pay the full price, and I will not be able to restore version 20.
thank you again for your help

blgentry · « **Reply #3 on:** August 12, 2019, 03:04:57 pm »

MC 25 should run on Mojave. I have it running on my Mac with Mojave without any problems.

I think you just want to get the music you had in MC20 into MC25. You should be able to do that. MC 20 makes automatic backups . You can use one of those backup files to restore into MC 25.

You should see several backup files from MC 20 and they are probably located at:

[ Your User Directory ]/Documents/JRiver/Media Center 20/Library Backups/

In MC 25 just do:

File > Library > Restore Library

Then tell it to use one of those backup files. You should get all of your music back in MC 25.

Good luck!

PS: I hope this translates to French and is understandable. If not Jim H and several other people here speak French. They might be able to help.

Brian.

shalimarinette · « **Reply #4 on:** August 12, 2019, 03:40:30 pm »

hello ,you have understand ,but the problem is j can t open Media Center 25
;
The logiciel is in my launchpad, but impossible to open

Bob send me this message :

Vous pouvez télécharger la version finale de MediaCenter 20 à partir d’ici:
http://files.jriver.com/mediacenter/channels/v20/latest/MediaCenter200132.dmg

Pour l’installer, vous devrez peut-être le faire après avoir essayé d’installer:
Préférences système-> Sécurité et confidentialité-> Général-> Autoriser les applications téléchargées à partir de: (Ouvrir quand même)
MediaCenter 20

but is no good mc 20 can t open
and Mc 25 is here and j can 'open

Jim send me also a message take of your antivirus, but j don't know what it means ,because j have no antivirus
Thank you for your help again

shalimarinette · « **Reply #5 on:** August 12, 2019, 09:50:39 pm »

Hello,
I have now the version 25 impossible to have 20
But my Dac is not here.
I have a ampli etalon with sms 100 et sotm.
Can somebody help me to parameter because I dont know how
Here is the post in 2015
Thank you for any help

J'ai un Dac un sotm sms 100 et shp 100 pilote par un ampli. Etalon.le vendeur me l avait installe, mais il n apparait plus dans la version 25.
Pouvez vous M aider?

Scobie · « **Reply #6 on:** August 13, 2019, 12:39:41 am »

Hello.

I think what you are saying is now you have MC25 loading and the library is loading but your DAC is not appearing?

shalimarinette · « **Reply #7 on:** August 13, 2019, 03:15:44 am »

Hello
That is correct.J sleep 3 jours and j dont know how to do.
Regards

shalimarinette · « **Reply #8 on:** August 13, 2019, 05:56:02 am »

Hello
Somebody can help me to configurate please.
If somebody is near Paris?
J read but j dont understand .
J am lunch but no answer,j hop you Will help me Jim
Regards

Scobie · « **Reply #9 on:** August 13, 2019, 07:55:39 am »

You need to verify that MC 25 and your DAC are on the same IP network and that they can communicate. If MC25 can see the DAC it should display as an available renderer.

shalimarinette · « **Reply #10 on:** August 14, 2019, 03:17:07 am »

Hello ,j pay for the mc 25 now but j dont know how tô configurate
M'y sotm shp 100 ans sms 100 are open but j dont know to do to make .Somebody made 5years ago and j am neophyte .The only thing j remember is that was 192.... on internet.

JimH · « **Reply #11 on:** August 14, 2019, 07:21:17 am »

Here is the page on your DAC:
https://www.sotm-audio.com/sotmwp/english/portfolio-item/shp-100/

You must choose it when you set up MC's audio:
https://wiki.jriver.com/index.php/Audio_Setup

You can use translate.google.com to translate a whole web page. Just enter the address instead of text, then click on the link.

shalimarinette · « **Reply #12 on:** August 14, 2019, 04:29:39 pm »

Hello Jim
J am Sorry but j dont understand.
You send me notice OK.
You gîvé me a page j have a mac
Which adress j j have to write and where
Regards

JimH · « **Reply #13 on:** August 14, 2019, 06:37:07 pm »

Free Ticket to Paris

shalimarinette · « **Reply #14 on:** August 15, 2019, 09:15:01 am »

Hello Jim
Why did you close my subject.

J need you help .J find jriver wonderful and at the moment it doesnt work because ,but is not because me.
J dont tell something wrong. J hop is somebody help me.
Sorry j dont want to offensed you.
Regards if you are agree j stay at the forum
J have a lot of questions j know.
Regards

JimH · « **Reply #15 on:** August 15, 2019, 09:15:41 am »

I combined two threads.

https://yabb.jriver.com/interact/index.php/topic,121765.msg842720.html#msg842720

Please use one thread only.

JimH · « **Reply #16 on:** August 15, 2019, 09:18:13 am »

Quote

J have a lot of questions j know.

I have a lot of questions I know.

You might as well improve your English. (Perhaps you can help me improve my French.)

shalimarinette · « **Reply #17 on:** August 15, 2019, 09:29:22 am »

ok Jim we can continue in english or french as you like,Jhope only to find a solution
J read river in english, but even in french it is not easy
j am very fond of to read forums on new technology about music,but is a sometimes difficult
thanks

JimH · « **Reply #18 on:** August 15, 2019, 09:33:27 am »

Use I, not J when you want to say "Je".'

You can use this thread if you want to:

https://yabb.jriver.com/interact/index.php/topic,121765.msg842720.html#msg842720

But using one thread is better than using two.

Is the connection USB? I linked to the manual in the other thread.

shalimarinette · « **Reply #19 on:** August 15, 2019, 09:55:33 am »

oh my god, something is new, j change a lot of things,jdont know what, but now j have that;J can t hear, but j think it is better ?

JimH · « **Reply #20 on:** August 15, 2019, 10:04:54 am »

Try using MC's DSP Studio > Output Settings to force playback to a single format, 16/48, for example. Then try 16/96 or 24/48.

shalimarinette · « **Reply #21 on:** August 15, 2019, 10:38:53 am »

hi
play and then dsp studio cmd D
Written DSP Studio is only available for local zones
here is some more pictures

JimH · « **Reply #22 on:** August 15, 2019, 11:08:11 am »

If you're using MC with a USB DAC, then the playback should not use Media Network. Click on Player in Playing Now. Then try playing.

DSP Studio is under the Player Menu.

shalimarinette · « **Reply #23 on:** August 15, 2019, 02:40:24 pm »

hello
j find DSP studio, but j can t hear,ther is no sound ,if j go on iTunes the sound is good on my macbooks
is only aproblme with river
here is the configuration

JimH · « **Reply #24 on:** August 15, 2019, 02:42:50 pm »

Vous avez "aucune modification". Essayez des modifications.

shalimarinette · « **Reply #25 on:** August 15, 2019, 02:52:20 pm »

here is what j have
j am happy now j know ho to make a capture j didn't know before

JimH · « **Reply #26 on:** August 15, 2019, 03:01:40 pm »

Click on 44.1 and change it to 48.

shalimarinette · « **Reply #27 on:** August 15, 2019, 03:21:44 pm »

j have only the possibility only aucun and after j did the modification like this, j can hear but is is very very low ,either j push f12 to on the mac the button
sorry for my english

shalimarinette · « **Reply #28 on:** August 15, 2019, 03:23:08 pm »

sorry j am tired j forgot the view, sorry

shalimarinette · « **Reply #29 on:** August 17, 2019, 11:19:12 am »

Hello
The Dac Sotm is OK. I can hear on my speakers.
But I have one library with music film and photos but no sound
And for the Dac the sound is good but I have only one cd
I ask apple to help me,but she don't find
I would like to send à view but I cant make à print.
Regards

Awesome Donkey · « **Reply #30 on:** August 17, 2019, 11:30:05 am »

You want the Output Format section (or Format de sortie in your screenshot). Make sure it's checked too.

See in my screenshot where each Input says 44,100 Hz, 48,000 Hz, etc? Set the Output on each one from No Change to 48,000 Hz.

shalimarinette · « **Reply #31 on:** August 17, 2019, 11:39:47 am »

Hello j try and j tell you
Regards 😉

shalimarinette · « **Reply #32 on:** August 17, 2019, 12:16:39 pm »

HI
J did exactely the same .when j go on dac the Dac is OK and when j go on the player it is the same

shalimarinette · « **Reply #33 on:** August 17, 2019, 02:08:27 pm »

hello ,for the SOTM all is good for sound ,
but for the player it is no good, here is the copy

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Author Topic: JRiver 25 is it compatible with mojave (Read 6555 times)