INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: JRiver 25 crash  (Read 1017 times)

qsysopr

  • Member
  • *
  • Posts: 4
JRiver 25 crash
« on: August 30, 2019, 03:32:20 am »
JRiver 25 crashed.
Please see the attached information in the zip file.
Thanks
I've added a second zip file.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71603
  • Where did I put my teeth?
Re: JRiver 25 crash
« Reply #1 on: August 30, 2019, 06:43:48 am »
What version of MC are you using?  More details about what you were doing, please.
Logged

qsysopr

  • Member
  • *
  • Posts: 4
Re: JRiver 25 crash
« Reply #2 on: August 30, 2019, 07:09:49 am »
Hi,
the log.txt file shows the within the "JRiver Log 2019-08-30 10-21-00.zip" show the info.
I'm running Media Center; Version: 25.0.95 (64-bit).
The crash occurs when I connect to an external drive and MC 25 tried to import? the files to the library (which I guess).
Q.
 
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71603
  • Where did I put my teeth?
Re: JRiver 25 crash
« Reply #3 on: August 30, 2019, 07:11:45 am »
Turn off auto import, just to test.

Antivirus often causes crashes.

When you say "connect to", are you connecting the drive (physically) when it happens?
Logged

qsysopr

  • Member
  • *
  • Posts: 4
Re: JRiver 25 crash
« Reply #4 on: August 30, 2019, 07:37:13 am »
All JRiver executables are in the exception library of my ESET Antivirus.
ESET does not touch the MC25 processes.
No crash after turning off autoimport!
Why causes autoimport this problem and is there a fix?
Q.
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7450
  • When Summer comes...
Re: JRiver 25 crash
« Reply #5 on: August 30, 2019, 08:06:57 am »
If it's crashing with auto-import, chances are you've got bad files which cause it to crash.
Logged
I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2024 Update (24H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2024 Update (24H2) 64-bit (Intel N305 Fanless NUC 32GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71603
  • Where did I put my teeth?
Re: JRiver 25 crash
« Reply #6 on: August 30, 2019, 09:08:32 am »
It still could be ESET.  The only way to be sure is to uninstall it.  Read the antivirus thread here:
https://yabb.jriver.com/interact/index.php?topic=86096.msg588759#msg588759
Logged
Pages: [1]   Go Up
« previous next »