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Author Topic: JRiver 25 crash  (Read 1022 times)

qsysopr

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JRiver 25 crash
« on: August 30, 2019, 03:32:20 am »
JRiver 25 crashed.
Please see the attached information in the zip file.
Thanks
I've added a second zip file.
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JimH

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Re: JRiver 25 crash
« Reply #1 on: August 30, 2019, 06:43:48 am »
What version of MC are you using?  More details about what you were doing, please.
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qsysopr

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Re: JRiver 25 crash
« Reply #2 on: August 30, 2019, 07:09:49 am »
Hi,
the log.txt file shows the within the "JRiver Log 2019-08-30 10-21-00.zip" show the info.
I'm running Media Center; Version: 25.0.95 (64-bit).
The crash occurs when I connect to an external drive and MC 25 tried to import? the files to the library (which I guess).
Q.
 
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JimH

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Re: JRiver 25 crash
« Reply #3 on: August 30, 2019, 07:11:45 am »
Turn off auto import, just to test.

Antivirus often causes crashes.

When you say "connect to", are you connecting the drive (physically) when it happens?
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qsysopr

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Re: JRiver 25 crash
« Reply #4 on: August 30, 2019, 07:37:13 am »
All JRiver executables are in the exception library of my ESET Antivirus.
ESET does not touch the MC25 processes.
No crash after turning off autoimport!
Why causes autoimport this problem and is there a fix?
Q.
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Awesome Donkey

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Re: JRiver 25 crash
« Reply #5 on: August 30, 2019, 08:06:57 am »
If it's crashing with auto-import, chances are you've got bad files which cause it to crash.
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JimH

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Re: JRiver 25 crash
« Reply #6 on: August 30, 2019, 09:08:32 am »
It still could be ESET.  The only way to be sure is to uninstall it.  Read the antivirus thread here:
https://yabb.jriver.com/interact/index.php?topic=86096.msg588759#msg588759
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