INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Credit card double charged  (Read 861 times)

Jimarchy

  • Member
  • *
  • Posts: 1
Credit card double charged
« on: August 09, 2020, 01:37:50 pm »
I purchased an upgrade license on 7th August and I have just been billed again today 9th August. 

How do I get this refunded?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71348
  • Where did I put my teeth?
Re: Credit card double charged
« Reply #1 on: August 09, 2020, 01:40:50 pm »
We'll check.  That can happen if you back through the Purchase Page in your browser.
Logged

Evan748

  • Member
  • *
  • Posts: 2
Re: Credit card double charged
« Reply #2 on: August 09, 2020, 05:53:57 pm »
Hi,

I was charged on 05/08/20 and I see a pending charge for 9/08/20.

I assume this is because my iPhone had the page up and i accidently went to it before closing it down.

Help would be appreciated... Thanks.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71348
  • Where did I put my teeth?
Re: Credit card double charged
« Reply #3 on: August 09, 2020, 06:22:26 pm »
We'll take care of it tomorrow.
Logged

Evan748

  • Member
  • *
  • Posts: 2
Re: Credit card double charged
« Reply #4 on: August 11, 2020, 11:47:10 pm »
This has been resolved for me. Thank you.
Logged
Pages: [1]   Go Up
« previous next »