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Author Topic: Recordings won't stop  (Read 2301 times)

imeric

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Recordings won't stop
« on: December 16, 2020, 06:32:39 pm »
I keep having TV recordings that won't stop and MC shows a pop-up saying it can't delete the file. I need to shut the program down to hard stop the recording.
I have this issue on 2 different PCs. Logs available if required. It started 2-3 versions ago.
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imeric

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Re: Recordings won't stop
« Reply #1 on: December 16, 2020, 09:10:34 pm »
This is happening again as I was sending logs..
I sent you guys 3 logs
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imeric

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Re: Recordings won't stop
« Reply #2 on: December 16, 2020, 09:13:24 pm »
One more thing that keeps happening when a recording won't stop when in theater view the guide will keep scrolling back up automatically...Very annoying this bug is huge
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JimH

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Re: Recordings won't stop
« Reply #3 on: December 16, 2020, 09:34:41 pm »
What version are you using?  What OS?  EPG?  Tuner?
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imeric

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Re: Recordings won't stop
« Reply #4 on: December 16, 2020, 09:42:44 pm »
I’m sure it’s all in the log files I sent. Bottom line is everything is up to date with latest versions.
Cards are haupage
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Yaobing

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Re: Recordings won't stop
« Reply #5 on: December 17, 2020, 08:44:51 am »
Where did you send the logs?
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imeric

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Re: Recordings won't stop
« Reply #6 on: December 17, 2020, 08:47:30 am »
Support at jriver dot com
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imeric

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Re: Recordings won't stop
« Reply #7 on: December 17, 2020, 08:49:34 am »
Sorry I used an incorrect address let me resend
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imeric

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Re: Recordings won't stop
« Reply #8 on: December 17, 2020, 04:30:22 pm »
Hey Yaobing I just resent both emails to your address thx.
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imeric

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Re: Recordings won't stop
« Reply #9 on: December 17, 2020, 07:22:46 pm »
This keeps happening on all 3 PCs all with Hauppauge cards.  Same behaviour...I get a message saying it's unable to delete the files and then not releasing the card...

Well something else that comes to mind... Could it be related to this useless 20H2 update with more crap added to Windows 10?? Troubles started roughly at the same time...
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JimH

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Re: Recordings won't stop
« Reply #10 on: December 17, 2020, 07:46:43 pm »
Is something read only?

If it's a Windows update, it's probably related to Windows Defender.  Double check that thread.
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RoderickGI

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Re: Recordings won't stop
« Reply #11 on: December 17, 2020, 08:59:51 pm »
Quote from: imeric on December 17, 2020, 07:22:46 pm
Could it be related to this useless 20H2 update with more crap added to Windows 10??

I would put my money on that, and possibly Defender or other security changes.

But also, JRiver updated their security Certificate (Digital Signature) in MC27.0.39, which Defender didn't like, and complained during updates. It could be that combined with normal Defender functionality is blocking the deletes.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

imeric

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Re: Recordings won't stop
« Reply #12 on: December 17, 2020, 09:07:59 pm »
So is it happening to you as well? If not why not? I could turn off defender to prove a point but I’m still hoping you guys will find out in the logs I sent... Can’t always blame Defender...It should be considered as an integral part of an OS and its there for a good reason.
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imeric

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Re: Recordings won't stop
« Reply #13 on: December 17, 2020, 09:11:26 pm »
And yes...MC27 has been tamed way before this as per what's recommended on all 3 machines...There's been a lot of changes on newer streaming TV devices and time-shifting in the last month as well ...This is where I would look.
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imeric

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Re: Recordings won't stop
« Reply #14 on: December 17, 2020, 09:15:57 pm »
Quote from: RoderickGI on December 17, 2020, 08:59:51 pm
I would put my money on that, and possibly Defender or other security changes.

But also, JRiver updated their security Certificate (Digital Signature) in MC27.0.39, which Defender didn't like, and complained during updates. It could be that combined with normal Defender functionality is blocking the deletes.

Didn't experience this issue but it would make sense....
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tzr916

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Re: Recordings won't stop
« Reply #15 on: December 18, 2020, 09:36:35 am »
No recording problems here, SiliconDust tuners, latest version of MC27, Win10 v20H2 all updated, never touched Defender, no other AV.
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JRiverMC v33 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
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•4 OTA & 6 CableCard SiliconDust Tuners
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Yaobing

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Re: Recordings won't stop
« Reply #16 on: December 18, 2020, 12:00:59 pm »
Eric's logs seem to suggest that recordings were not stopped because MC thought they were already stopped.  The parameter that was set to indicate various stages of a recording was "stopped".  Strange.  I will keep an eye on it.
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imeric

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Re: Recordings won't stop
« Reply #17 on: December 18, 2020, 12:11:37 pm »
Quote from: Yaobing on December 18, 2020, 12:00:59 pm
Eric's logs seem to suggest that recordings were not stopped because MC thought they were already stopped.  The parameter that was set to indicate various stages of a recording was "stopped".  Strange.  I will keep an eye on it.
Thank you sir. One more thing I forgot to mention..: Sometimes it also does the exact opposite... It will stop the recording and start it again on its own so I end up having multiple files for the same recording.  I'll try to gather other logs if it happens again. It is sporadic...
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imeric

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Re: Recordings won't stop
« Reply #18 on: December 18, 2020, 12:20:55 pm »
A few changes I've seen in the release notes which came roughly at the same time I've started experiencing issues..Could one of these be related to my issue(s)?
Worked flawlessly before...Since this is happening on my 3 PCs with tuner cards I don't think it's my setup...
I don't have streaming tuners but....

Quote
27.0.38 (11/30/2020)

5. Changed: Made digital TV code more robust against bad data.

27.0.35 (11/20/2020)

8. Changed: Error checking is added when loading certain TV settings to avoid crashes.
12. Changed: MC will be more responsive at startup when it processes TV recording actions.

27.0.31 (11/11/2020)

3. Changed: When playing a DMS TV channel with a streaming tuner, time-shifting will observe user configured time-shifting limit, so that disk space usage will not grow indefinitely.
6. Changed: Time-shifting buffer file for DMS TV channels are created in user-set TV recording folder, instead of in MC's temporary file folder.

27.0.29 (11/02/2020)

2. NEW: Time-shifting works on streaming TV tuners (Pause/Resume, Jump/Skip for now.  FF/REW will come later).
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