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Author Topic: DLNA Connection Issue Causes MC to Crash  (Read 910 times)

Shasta Mike

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DLNA Connection Issue Causes MC to Crash
« on: May 26, 2021, 10:07:54 am »

Background - I use JRiver to stream/DLNA to an old Sony Media Center SMP-N200 box about 8 hours a day. 

I have had the problem to some degree or another for years of MC use with the program crashing.  Older MC versions seemed to tolerate DLNA connection problems to my router a little better.  With MC27 if something disrupts the connection to the router, MC27 crashes every time now.  So, this morning I decided to download the log and post it here.  I've just tolerated the problem even though it probably happens around 5-20x per week.  Since MC28 is in development, maybe the DLNA module could be made more robust. Or, maybe this is how you/JRiver want it to behave (not meant to be snarky - I'm not a coder).  I don't really know. 

Log attached.  Hopefully, this is of some help to you guys.  Edit - removed because it seems this is not useful and I don't know what info is contained that could compromise my system to hackers. 
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Matt

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Re: DLNA Connection Issue Causes MC to Crash
« Reply #1 on: May 26, 2021, 10:29:55 am »

Do you ever get a crash dump?  We need that to find most crashes.

If you do, could you post that?

Thanks.
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Matt Ashland, JRiver Media Center

Shasta Mike

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Re: DLNA Connection Issue Causes MC to Crash
« Reply #2 on: May 26, 2021, 11:30:31 am »

Do you ever get a crash dump?  We need that to find most crashes.

If you do, could you post that?

Thanks.
  I will do that but don't really know what it is or how to get for you.  I thought the log I posted had everything you need.  Sorry about that.  If you give me some more detail or reference me to some instructions I'll do my best to get the "crash dump". 
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Matt

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Re: DLNA Connection Issue Causes MC to Crash
« Reply #3 on: May 26, 2021, 11:34:41 am »

There's info about logging here:
https://wiki.jriver.com/index.php/Logging

It will contain a "Previous Crash.dmp" in a lot of cases.  That's what we need.

Thanks.
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Matt Ashland, JRiver Media Center

JimH

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Re: DLNA Connection Issue Causes MC to Crash
« Reply #4 on: May 26, 2021, 11:50:44 am »

Please describe the network.  Wireless?
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johnkaess

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Re: DLNA Connection Issue Causes MC to Crash
« Reply #5 on: May 26, 2021, 11:52:50 am »

I have a very similar frustration. I'm streaming from an up to date current iMac running the current Big Sur and current MC 27 streaming via DLNA to my Onyx TX-8270 stereo 8 to 10 hours a day. Any internet interruption causes the the playback to hang or stop. However, a far more frustrating issue i've had for years now is that if i do anything in the MC27 app, such as change a song's rating, import a new song, edit a playlist, etc, the DLNA on my stereo receiver goes into a loop continually repeating the currently playing song over and over. If i stop the playback and back up to the playlist menu and then reselect a playlist, it goes back to working as expected, until i make another change in MC.
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Shasta Mike

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Re: DLNA Connection Issue Causes MC to Crash
« Reply #6 on: May 26, 2021, 12:15:37 pm »

Please describe the network.  Wireless?
  Wireless System through Northland Cable using a Hitron Technologies router supplied by the cable company.  If you need other info let me know.  thx!
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Shasta Mike

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Re: DLNA Connection Issue Causes MC to Crash
« Reply #7 on: May 26, 2021, 12:16:31 pm »

There's info about logging here:
https://wiki.jriver.com/index.php/Logging

It will contain a "Previous Crash.dmp" in a lot of cases.  That's what we need.

Thanks.
  Sent you a PM with the zip file that I think has what you need.   
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