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Author Topic: Updating e-mail  (Read 1145 times)

MajorCyco

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Updating e-mail
« on: October 30, 2021, 10:38:48 am »

I am in the process of change my e-mail with a new provider.  I have changed it successfully with the Forum.  I have my registration key, an if I request a new key, I am able to get it.  However, when I try to change my e-mail on the License restore page, I get a message "Sorry, we could not find any Registration Codes for that email/password combination."
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bob

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Re: Updating e-mail
« Reply #1 on: November 01, 2021, 10:25:53 am »

I am in the process of change my e-mail with a new provider.  I have changed it successfully with the Forum.  I have my registration key, an if I request a new key, I am able to get it.  However, when I try to change my e-mail on the License restore page, I get a message "Sorry, we could not find any Registration Codes for that email/password combination."
Sent you a PM.
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Toe

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Re: Updating e-mail
« Reply #2 on: December 06, 2021, 04:54:29 am »

Hi Bob, I do have the same issue to update my email on license registration. Would you be so kind to let me know how I can manage this change? Best regards from Italy. Ciao STefano
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JimH

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Re: Updating e-mail
« Reply #3 on: December 06, 2021, 06:36:11 am »

You can change your email address on the Restore Page.  Use Google to ask.
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Toe

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Re: Updating e-mail
« Reply #4 on: December 06, 2021, 10:59:03 am »

Hi, done! Thank you for your fast support. Ciao, STefano
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