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Author Topic: theatre view/display view never respects external monitor selection  (Read 1938 times)

zeltak

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Hi all

using latest MC and MacOS with 2 external monitors connected to MBP 14" 2020.

i define display #2 as my theatre view output but it always outputs to display #1 (See image 1)

is this a known issue and if not how can i debug this

best regards

Z

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bob

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Re: theatre view/display view never respects external monitor selection
« Reply #1 on: January 03, 2022, 03:29:48 pm »

This works fine on my DUAL monitor system.
Does anything happen when you choose monitor 1 vs monitor 2? (like one goes on the internal display)?
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zeltak

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Re: theatre view/display view never respects external monitor selection
« Reply #2 on: January 04, 2022, 01:20:22 am »

thx so much @bob for the reply

i teste all possibilities in the last hour or so (my finger are now glued to Command-4 :) :))

bottom line:

it reliably outputs to display #1 (my main display) when defined in full screen option but will not no matter what output to display #2 if i define that as the output

seems like a bug? can anyone confirm this? is there a solution? just bought a 2nd screen just for that :)

best

Z
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bob

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Re: theatre view/display view never respects external monitor selection
« Reply #3 on: January 04, 2022, 09:12:47 am »

thx so much @bob for the reply

i teste all possibilities in the last hour or so (my finger are now glued to Command-4 :) :))

bottom line:

it reliably outputs to display #1 (my main display) when defined in full screen option but will not no matter what output to display #2 if i define that as the output

seems like a bug? can anyone confirm this? is there a solution? just bought a 2nd screen just for that :)

best

Z
Is the internal display active or just the 2 external monitors?
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zeltak

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Re: theatre view/display view never respects external monitor selection
« Reply #4 on: January 04, 2022, 10:32:21 am »

Is the internal display active or just the 2 external monitors?

just the 2 external ones, the laptop lid is closed

Z
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zeltak

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Re: theatre view/display view never respects external monitor selection
« Reply #5 on: January 07, 2022, 12:23:45 am »

Hi again

so...no official support/solution from jriver? i mean should just return the monitor? :) :)

thx

Z
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JimH

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Re: theatre view/display view never respects external monitor selection
« Reply #6 on: January 07, 2022, 08:52:04 am »

so...no official support/solution from jriver? i mean should just return the monitor? :) :)
Patience please.  If we can't duplicate it, it's hard to fix.

I assume you tried with the laptop lid open and screen on.
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bob

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Re: theatre view/display view never respects external monitor selection
« Reply #7 on: January 07, 2022, 11:22:07 am »

I tried this with 3 monitors and it works. Not exactly as I'd expect though. It grabs the monitor by device order, not by arrangement.

With 2 monitors it acts the same. Have you tried changing the arrangement through display preferences? Does the inactive internal display appear?
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blgentry

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Re: theatre view/display view never respects external monitor selection
« Reply #8 on: January 07, 2022, 12:04:37 pm »

My MBP with the lid open and two external monitors, does seem to do the ordering in some funny way also.  Display 1 is one external, 2 is the internal, and 3 is the other external.  Presumably the OP can try each of his until he finds the correct screen and leave it set there.  At least I hope so.

Brian.
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bob

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Re: theatre view/display view never respects external monitor selection
« Reply #9 on: January 07, 2022, 12:22:50 pm »

My MBP with the lid open and two external monitors, does seem to do the ordering in some funny way also.  Display 1 is one external, 2 is the internal, and 3 is the other external.  Presumably the OP can try each of his until he finds the correct screen and leave it set there.  At least I hope so.

Brian.
Thanks for testing it.
If you close the lid (or disable the internal monitor) can you still get on to both external displays?
Does it show 3 devices in MC's settings?


I think what's going on is that the fullscreen video playback code isn't determining the monitor by the arrangement. It's like it's using some sort of device order.
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zeltak

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Re: theatre view/display view never respects external monitor selection
« Reply #10 on: January 08, 2022, 12:53:37 am »

thx all for looking into this

i tried with the MBP screen open and the same behavior occur

i have noticed now that when i either choose DP #2 or DP #3 it does work in the first launch but then after each launch it differs back to DP #1 (which is the defined in the mac settings as default). Even though i manually in MC settings have DP #2/3 it will always differ to DP #1

thx again, happy to further help debug

best

Z
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bob

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Re: theatre view/display view never respects external monitor selection
« Reply #11 on: January 08, 2022, 09:59:36 am »

thx all for looking into this

i tried with the MBP screen open and the same behavior occur

i have noticed now that when i either choose DP #2 or DP #3 it does work in the first launch but then after each launch it differs back to DP #1 (which is the defined in the mac settings as default). Even though i manually in MC settings have DP #2/3 it will always differ to DP #1

thx again, happy to further help debug

best

Z
Are you saying that you CAN get it on all 3 monitors with the cover open?
At least on ONE launch of MC?

So are the MC settings (Tools->Options->Tree and View->Monitor) not saving??
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zeltak

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Re: theatre view/display view never respects external monitor selection
« Reply #12 on: January 08, 2022, 10:26:08 am »

Hi Bob

well not at once :) but yes i can get it to any display i define initially (even with the cover open) but then after that 1 time it always goes to DP1 (Default)

the settings are saved (ie if i define DP#2 in "Tools->Options->Tree and View->Monitor" it does save it but won't output to anything but DP1 (the default)

best

Z
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