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Author Topic: Tag field seems empty while typing  (Read 4883 times)

aliciaviola

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Tag field seems empty while typing
« on: April 15, 2022, 06:10:35 am »

Since MC 29 there is a very strong behaviour.
If I am typing into a tag field the field appears in the colour of the typed words and I can't read them and control wether there is a typo.
Only when I am going to another field the letters are visible. I tried different skins but the effect remained.
Frank
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bob

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Re: Tag field seems empty while typing
« Reply #1 on: April 15, 2022, 10:27:51 am »

With the skin I'm using, it's bright blue on a dark blue BG, pretty easy to read.

Are you using one of the twilight skins?
Is your MC set to use dark/light themes and if so was there some consistency with when you see the issue?
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #2 on: April 15, 2022, 12:13:26 pm »

I had the issue with Modern Card Dark edition and Purity.
A first test with Twilight worked - I never tried that.
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bob

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Re: Tag field seems empty while typing
« Reply #3 on: April 15, 2022, 12:30:22 pm »

You might be interested in The Dream in Blue skin.
https://yabb.jriver.com/mediacenter/accessories.php
Standard view skins
Most recent
First entry.

It's pretty much my default now.
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HaWi

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Re: Tag field seems empty while typing
« Reply #4 on: April 15, 2022, 05:03:15 pm »

You might be interested in The Dream in Blue skin.
https://yabb.jriver.com/mediacenter/accessories.php
Standard view skins
Most recent
First entry.

It's pretty much my default now.
It is very nice but I don't seem to be able to change the width of the tag frame on the left. Am I doing something wrong or is it not changeable?
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blgentry

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Re: Tag field seems empty while typing
« Reply #5 on: April 17, 2022, 07:55:30 am »

It is very nice but I don't seem to be able to change the width of the tag frame on the left. Am I doing something wrong or is it not changeable?

It's the same as all other skins.  You grab the area between the frames and drag.  You might have to move around a bit on the frame area until you find the handle.  In some cases for me, the handle appears and in other cases it does NOT appear.  But I can always change the width of the tag window vs the main window.  Play around with it and I'm sure you'll find the right spot.

Brian.
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blgentry

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Re: Tag field seems empty while typing
« Reply #6 on: April 17, 2022, 07:57:35 am »

On the original subject of text being the exact same color as the box where you type it (thus making it invisible):

I've had this happen 3 or 4 times since switching to MC29.  My I've been able to see the text after clicking on another field and then coming back to the original field.

But, I can't seem to duplicate the behavior.  I've tried a few different things and can't find the right combination of actions which cause it to use same color text. 

Aliciaviola:  If you see it happen again, try to note what you did and see if you can reproduce it.

Brian.
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HaWi

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Re: Tag field seems empty while typing
« Reply #7 on: April 18, 2022, 08:39:17 am »

It's the same as all other skins.  You grab the area between the frames and drag.  You might have to move around a bit on the frame area until you find the handle.  In some cases for me, the handle appears and in other cases it does NOT appear.  But I can always change the width of the tag window vs the main window.  Play around with it and I'm sure you'll find the right spot.

Brian.
Thanks Brian, I found it.
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #8 on: April 21, 2022, 01:22:24 am »

It's still the same, even with The Dream in Blue skin.
The strange thing is, that it happens not regularly.
The last time I pasted text from another field and the text only as visible when I skipped to another field.
It happens quite often and not only when pasting text but equally when I am going from one field to the next
with the tabulator key.
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HaWi

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Re: Tag field seems empty while typing
« Reply #9 on: April 21, 2022, 09:15:02 am »

I can confirm a similar experience. It's sporadic and I don't know what triggers it. Next time it comes up I'll pull a log.
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bob

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Re: Tag field seems empty while typing
« Reply #10 on: April 21, 2022, 03:01:41 pm »

Figured it out. It's tabbing when there is a floating edit window in the list.
Took a while to figure out but it will be fixed in the next build.
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #11 on: April 21, 2022, 03:28:07 pm »

Great!
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HaWi

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Re: Tag field seems empty while typing
« Reply #12 on: April 22, 2022, 11:05:10 am »

Figured it out. It's tabbing when there is a floating edit window in the list.
Took a while to figure out but it will be fixed in the next build.
Great, thanks Bob!
I just had it happen again and was about to submit a log
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #13 on: April 27, 2022, 05:11:42 am »

With the last build that seems to be fixed.
Frank
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #14 on: April 27, 2022, 06:19:19 am »

Sorry a too early hurrah, the fault still exists.
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blgentry

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Re: Tag field seems empty while typing
« Reply #15 on: April 27, 2022, 08:14:20 am »

Confirmed.  I still see the bug as well using 29.0.39.
I need to go home and check the version I'm using and make sure it's the latest (38, not 39).

Thanks,
Brian.
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bob

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Re: Tag field seems empty while typing
« Reply #16 on: April 27, 2022, 02:31:38 pm »

You are going to need to give me a way to reproduce it as I can no longer do so with the current build.
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #17 on: April 28, 2022, 03:39:10 am »

It's probably difficult to reproduce but I hope this helps:
In this actual case I filled the tag fields for a new recording from the radio and went from field to field
with the "page down" key. In the comment field I typed "?" and several possibilities were displayed but
you can't see the text I typed in the field (photo is attached and the last log).
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #18 on: May 07, 2022, 02:48:57 am »

The bug still is there. Am I the only one who has this problem?
Frank
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HaWi

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Re: Tag field seems empty while typing
« Reply #19 on: May 07, 2022, 09:01:52 am »

The bug still is there. Am I the only one who has this problem?
Frank
I see it, too, occasionally
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #20 on: May 12, 2022, 02:22:18 pm »

And regrettably the fault still is there
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bob

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Re: Tag field seems empty while typing
« Reply #21 on: May 12, 2022, 02:44:43 pm »

I'm letting this one sit for a while, got other things to do and it's not consistently repeatable and the code around it is incredibly complex.
You can bump this thread in a month or so.
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #22 on: June 21, 2022, 03:53:10 am »

More than a month ago. And the bug still is there. Only as a reminder...
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #23 on: August 15, 2022, 01:28:26 am »

In the meantime it's August and finally a new build that fixes some bugs.
Regrettably not this one....
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Awesome Donkey

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Re: Tag field seems empty while typing
« Reply #24 on: August 15, 2022, 03:24:43 am »

In the meantime it's August and finally a new build that fixes some bugs.
Regrettably not this one....

The latest build was released to fix a license issue.
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #25 on: August 15, 2022, 04:41:46 am »

Guys if you look closely at the image in reply #7 the "Comment" tag/field is showing all the characteristics of one that is defined as "List" but it's data type is "String"

Oh and guess what it's the same in the Windows Version
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Matt

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Re: Tag field seems empty while typing
« Reply #26 on: August 15, 2022, 08:25:25 am »

Guys if you look closely at the image in reply #7 the "Comment" tag/field is showing all the characteristics of one that is defined as "List" but it's data type is "String"

Oh and guess what it's the same in the Windows Version

If you type a letter, you will see suggestions for string data types as well.

So the screenshot seems right as far as the data type.

If you see something else, please provide some more details.  Thanks.
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #27 on: August 15, 2022, 10:00:48 am »

Matt - there is definitely something odd going on in both Tag Windows in the windows & mac versions of MC

With the Advanced Section of the Modern Tag Window open I entered some data into both the Band and Comment Fields.
Then I alternated between clicking on the Tag Name and Tag Contents, to be able to edit the content; sometimes the content of the field was visible and sometimes it was not!
I then got the same behaviour when I tried doing the same thing with the Legacy Tag Window.
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #28 on: September 03, 2022, 06:13:27 am »

Any hope that this finally will be solved?
Frank
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Matt

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Re: Tag field seems empty while typing
« Reply #29 on: September 03, 2022, 07:57:17 am »

I haven't been able to reproduce on Windows.
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #30 on: September 03, 2022, 10:34:13 am »

But on the Mac this issue is there for some months now and reproducible as I think.
For some time now - save the video bug fix for the last update - nothing new happened
with the Mac software.
Frank
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #31 on: September 03, 2022, 10:45:23 am »

I haven't been able to reproduce on Windows.

Matt it can be a tricky thing to reproduce. The tag windows will behave correctly for hours and then suddenly start playing up. Oh and the "odd behaviour" is not restricted to string fields I've seen it happen with other types of fields, like Disc #, on both the windows and mac platforms.
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JimH

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Re: Tag field seems empty while typing
« Reply #32 on: September 03, 2022, 11:19:32 am »

I've seen it happen with other types of fields, like Disc #, on both the windows and mac platforms.
On the same hardware?

Such "odd behavior" is often a video hardware or driver problem.
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JimH

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Re: Tag field seems empty while typing
« Reply #33 on: September 03, 2022, 11:23:18 am »

For some time now - save the video bug fix for the last update - nothing new happened
with the Mac software.
You have to be kidding...  Television?

I have to say that we spend a lot more time chasing problems caused by Apple than we do with Windows.  Their development tools are almost amateurish.   

Let the slings and arrows fly.
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blgentry

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Re: Tag field seems empty while typing
« Reply #34 on: September 03, 2022, 05:46:45 pm »

I do not believe this problem is related to drivers or hardware.  Multiple people have reported the issue including me.

I don't see it as much of a problem.  It's mildly annoying.  I do not have a good sequence of events to reproduce it.  I thought I had a procedure.  Then I tried it 3 times and couldn't get it to happen again.  Perhaps someone will figure out a good way to make it happen most of the time and then maybe it can be diagnosed properly.

The worst kinds of problems to fix are those that are difficult to reproduce.  Which is exactly what this one is.  :)

I'm still very satisfied with this version of MC.  In fact I just purchased a pre-release of MC30.

Brian.
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #35 on: September 03, 2022, 10:06:26 pm »

Something I forgot to mention.

My preferred method for changing/amending tag/field content is to expose the relevant tag/tags in the detailed list in a view and edit the tag/tags there and not in either of the tag windows.

Thankfully I've never encountered any kind of odd/weird behaviour when using that method

JimH - Take a look at my forum profile and then kindly explain just how 2 totally different PC's with very different operating systems and divers can suffer from exactly the same ""video and hardware and driver problem" in exactly the same area of the MC code but not others.
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #36 on: September 04, 2022, 01:13:35 am »

Thought I'd try, on the Mac Mini" to see if the Strange/Erratic Tag Window Behaviour was being caused by something else MC was doing. So I made sure that MC29.0.86 was the only thing running on the Mac before opening it.

After opening MC I immediately opened the Modern Tag Window I selected a Track to bring up it's Metadata in the Modern Tag Window but did not tell MC to play anything.
As soon as I pressed on the Word "Name" in the Tag Window MC misbehaved, by showing No Content for that Tag, it then went into Random Mode and would switch between showing and not showing the content for that tag when I clicked on the tag's name. It also started showing the same behaviour when I clicked on the names of other Tags; but as image #4 in the attached pixos gallery https://pix01.jriver.com/wL1%40FMs51 reveals editing the Track # Tag in the details panel does show the Tag Content even though the highlighted (selected) entry in the Tag Window appears to be claiming the tag is "empty".

However after switching to the Legacy Tag window I could not get MC to misbehave so it looks like the problem may be restricted to the Modern Tag Window.

So it looks like the best way of Avoiding the Problems is to only use the Legacy Tag Window or the Details List when editing tags
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JimH

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Re: Tag field seems empty while typing
« Reply #37 on: September 04, 2022, 02:20:51 am »

Maybe it's because you're pressing on the word "Name" and not on the empty space to the right? 
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #38 on: September 04, 2022, 02:55:07 am »

Maybe it's because you're pressing on the word "Name" and not on the empty space to the right?

It doesn't matter if I click on the word "Name" or any other part of the "Field Label" in the Tag Window the Field Name and all of the slightly darker grey color behind its Name is a single "Clickable Target".
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aliciaviola

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Re: Tag field seems empty while typing
« Reply #39 on: September 06, 2022, 09:05:54 am »

I see, that Bob is back from his holidays.
Hopefully things will be better now.
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bob

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Re: Tag field seems empty while typing
« Reply #40 on: September 09, 2022, 01:11:26 pm »

Matt - there is definitely something odd going on in both Tag Windows in the windows & mac versions of MC

With the Advanced Section of the Modern Tag Window open I entered some data into both the Band and Comment Fields.
Then I alternated between clicking on the Tag Name and Tag Contents, to be able to edit the content; sometimes the content of the field was visible and sometimes it was not!
I then got the same behaviour when I tried doing the same thing with the Legacy Tag Window.

Trying to test this on Mac. I can't reproduce it so far.
Did you allow MC to have screen recording permissions? Sometimes it grabs content from a window, stores it and puts it back.
It can't do that without recording permissions.
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #41 on: September 10, 2022, 05:16:58 am »

Bob - yes I did give MC every Permission it asked for.

As I said in an earlier post sometimes MC will behave itself for ages before switching itself into "Village Idiot Mode on the Win and Mac Platforms" and start pretending that Populated Tags are Empty.

The one thing I have discovered though is that if MC is just sitting there doing nothing else The Modern Tag Window has a tendency to Immediately drop into Village Idiot Mode

I've attached 2 links to Videos that clearly show the problem.

The 1st one was supplied by another user, who has asked me not to reveal their identity

The second one starts with MC sitting doing nothing and reveals that sometimes it immediately does start acting up.
However, once I let MC play that track sometimes it would behave itself, then go into Village Idiot Mode, only to switch back to behaving itself. Though towards the end of the video when I was looking at the Track # Tag it did something odd - the cranky thing looked like it was going to behave and did reveal the content to then change its mind and decide the tag was empty.

There is one situation where, no matter how often I opened and closed the Tag, MC always behaved itself and that was with a Tag where the Tag Type and Edit Type were both "List" and the tag had more than one entry. i.e. a Track where there was more that 1 Composer.

Video 1 https://www.dropbox.com/s/nwxawqtpork1tun/Screen%20Recording%202022-09-10%20at%2007.28.10.mov?dl=0
Video 2 https://www.dropbox.com/s/3fhkx6f4196ytda/Screen%20Recording%202022-09-10%20at%2008.01.15.mov?dl=0

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Matt

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Re: Tag field seems empty while typing
« Reply #42 on: September 10, 2022, 05:38:57 am »

I haven't been able to reproduce that on Windows.  Does the same happen there for you, or is it Mac only?

Any extra clues that might help us reproduce?

Thanks.
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #43 on: September 10, 2022, 09:22:59 am »

Matt - when running MC on the Win PC when/or if the Modern Tag Window will start misbehaving is unpredictable. For hours and even days it will behave normally and then suddenly misbehave once or twice when opening and closing a Tag to edit it, then revert to behaving normally.

In addition, unlike with the Mac, I found it extremely difficult to get the tag window to misbehave when nothing was playing.

It may even be possible this "odd/miscreant behaviour" may have been around since the introduction of the Advanced/Modern Tag Window. Once I'd observed it in MC29 on both platforms, I started downloading previous "generations" of MC. I went back as far as MC24 on both the Win and PC platforms and, even though I sometimes ended up opening and closing the same tag for hours on end I did observe the same "odd behaviour" on both platforms in MC24 thru MC29 and the MC30 Beta's on the win pc.
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JimH

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Re: Tag field seems empty while typing
« Reply #44 on: September 10, 2022, 10:20:39 am »

Longshot, but take a look at the jmd files in this and other nearby folders:

C:\Users\[username]\AppData\Roaming\J River\Media Center 29\Library

Your description sounds like occasionally the appropriate file can't be opened or read.  Antivirus is always my hunch with problems related to opening files.
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #45 on: September 10, 2022, 10:59:35 am »

Longshot, but take a look at the jmd files in this and other nearby folders:

C:\Users\[username]\AppData\Roaming\J River\Media Center 29\Library

Your description sounds like occasionally the appropriate file can't be opened or read.  Antivirus is always my hunch with problems related to opening files.

My testing has been done on both PC's mentioned in my Forum Profile plus on my older Win 10 PC, it's too old to be upgraded to Win 11.

The chances of 3 different operating systems, each one with its own AntiVirus and Firewall Software, misbehaving in exactly the same way in only one area of MC have to be somewhere between Extremely Low and Impossible.

If you look very carefully at the screenies attached to my earlier posts, or the 2nd video in the more recent one - most of the tags where the misbehaviour is observed the Tag Window was displaying the tag's content, before the Tag was opened to allow me to edit it. Plus, when MC reverts back to behaving it continues to display the content of the relevant tag.

In addition, over the last 3 months I have on all 3 pc's been making sure that all of my tracks contain all the Metadata I want them to have/display which has involved me in updating lots of tags, including the ones that I've used to help demonstrate the misbehaviour, without encountering any problems.
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JimH

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Re: Tag field seems empty while typing
« Reply #46 on: September 10, 2022, 11:08:37 am »

Are they all three reading from the same drive?

Sorry but I don't re-read each thread before answering.
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Matt

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Re: Tag field seems empty while typing
« Reply #47 on: September 10, 2022, 11:12:14 am »

Do you think there's any chance it's something about your library?  You could send a backup to matt at jriver and I could see?
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EnglishTiger

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Re: Tag field seems empty while typing
« Reply #48 on: September 10, 2022, 11:33:15 am »

Are they all three reading from the same drive?

Sorry but I don't re-read each thread before answering.

Nope - With each PC the tracks MC knows about are held on an internal drive that only that PC has access too.
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JimH

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Re: Tag field seems empty while typing
« Reply #49 on: September 10, 2022, 11:35:02 am »

It's not the tracks.  It's the library (database) that matters.
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