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Author Topic: Stuttering audio  (Read 670 times)

bariko

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Stuttering audio
« on: July 10, 2023, 03:26:41 pm »

Greetings
I am using  JRiver Media Center 29 with Windows 10
I encounter stuttering on many audio files
It can be any format of file,  from simple MKV to full UHD Blu-Ray.

I've searched for similar problem on the forum before starting , but not find good solution.

Hope someone can help with this issue

Thank you
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eve

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Re: Stuttering audio
« Reply #1 on: July 10, 2023, 04:08:53 pm »

Greetings
I am using  JRiver Media Center 29 with Windows 10
I encounter stuttering on many audio files
It can be any format of file,  from simple MKV to full UHD Blu-Ray.

I've searched for similar problem on the forum before starting , but not find good solution.

Hope someone can help with this issue

Thank you

Gonna need some more details.

Computer specs / how you're outputting both video and audio would be helpful.
Do these video files play without problem in other applications?
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bariko

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Re: Stuttering audio
« Reply #2 on: July 11, 2023, 05:34:30 pm »

Thanks for the reply, eve!!
Computer specs

https://imgur.com/O3hAMzZ


These  video files run smoothly both with my OPPO 203 player and Kody.

I am not really understood the second question.
My English is poor,
Basically I am running files from  external hard drive, connected via USB
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JimH

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Re: Stuttering audio
« Reply #3 on: July 12, 2023, 06:17:28 am »

Configure Windows Defender.  You'll find a thread here.  Don't use another antivirus.

Look at this thread for similar problems and solutions:
https://yabb.jriver.com/interact/index.php/topic,24031.350.html
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Awesome Donkey

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Re: Stuttering audio
« Reply #4 on: July 12, 2023, 07:49:39 am »

Also try playing back files that are located locally on the PC, not on a USB hard drive (or NAS, or anything like that) in order to see if the issue is a bottleneck with the USB hard drive. If it doesn't stutter with files located locally on the PC but does with files on the USB hard drive, that likely means there's a speed bottleneck with the USB hard drive.
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I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | Topping D50s DAC | Edifier R2000DB Bookshelf Speakers

bariko

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Re: Stuttering audio
« Reply #5 on: July 12, 2023, 03:27:54 pm »

Thanks for the reply
JimH

I am using Norton 360.
I tried to disable the protection for half an hour, but it does not make any different.

Awesome Donkey
I tried playing back files that are located locally on the PC, again it does not make any different.
I don't think there is any problem with the USB port.
 These files run smoothly with KODY from the same external drive..
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JimH

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Re: Stuttering audio
« Reply #6 on: July 12, 2023, 09:21:34 pm »

Uninstall Norton.
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bariko

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Re: Stuttering audio
« Reply #7 on: July 13, 2023, 03:45:46 pm »

I am not going to Uninstall Norton, because it's not the problem


Could anyone please guide me regarding the correct settings, in the places I marked?
Of course according to the hardware I presented in a previous message

Thank you.

https://imgur.com/Wh3sEa4

https://imgur.com/6LJVG3G

https://imgur.com/BOotcgP
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