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Author Topic: MC31 crashes constantly on Ubuntu 22.04 LTS  (Read 1037 times)

ilektranik

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MC31 crashes constantly on Ubuntu 22.04 LTS
« on: August 24, 2023, 11:08:28 am »

MC31 on Ubuntu 22.04 LTS.

Imported a few files then crashed. Crashes when trying to import more files.

Crashes when trying to play any of the few imported files.

This doesn't bode well.
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ilektranik

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #1 on: August 24, 2023, 11:31:53 am »

MediaCenter-31.0.48-amd64.deb

Uninstalled. Reinstalled. No help.

Crashes in seconds no matter what.
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JimH

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #2 on: August 24, 2023, 11:36:20 am »

Ubuntu isn't officially supported, but did you try installJRMC?
https://yabb.jriver.com/interact/index.php/topic,135999.0.html
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bob

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #3 on: August 24, 2023, 11:37:05 am »

Sounds like a corrupt media file. Try turning on logging.
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ilektranik

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #4 on: August 24, 2023, 12:25:47 pm »

I suspect it may be the /path/ to the music files.

By the way, the files I have been using with jriver on Ubuntu for a decade. All play fine on MC26 under Ubuntu 18.04 LTS, which is no longer supported with security updates.

Unfortunately, MC31 won't stay active long enough to change settings.
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mattkhan

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #5 on: August 24, 2023, 12:27:24 pm »

Look in dmesg for any info
Start from shell and see what the error is
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Awesome Donkey

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #6 on: August 24, 2023, 02:27:51 pm »

9 times out of 10 when MC crashes, it's due to bad files. Especially if import is currently running and then it happens.

Enabling logging in MC then reproducing the crash then looking at the log file to see what the last file MC was trying to import will help with narrowing down the bad files.
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I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 23.10 Mantic Minotaur 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | Topping D50s DAC | Edifier R2000DB Bookshelf Speakers

BryanC

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #7 on: August 25, 2023, 08:38:56 am »

I suspect it may be the /path/ to the music files.

By the way, the files I have been using with jriver on Ubuntu for a decade. All play fine on MC26 under Ubuntu 18.04 LTS, which is no longer supported with security updates.

Unfortunately, MC31 won't stay active long enough to change settings.

I'll echo the crowd that reproducible crashes such as yours are usually caused by some malformed file during import. There have been changes in the interim in regards to how "intensely" files are scanned during import to improve metadata extraction, therefore portions of files that may have been silently skipped over in previous versions are now rearing their ugly heads. If you can isolate the problematic file and send it with a log to logs@jriver.com I bet you will get sorted out quickly. If you are having problems keeping MC open, I would temporarily backup (move) the "~/.jriver/Media Center 31" library directory, restart MC, enable logging, and then run an import of your media library to identify the culprit. Once that is done, remove the problematic file and restore your library directory.
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ilektranik

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #8 on: August 26, 2023, 11:16:42 am »

Here's the crash report. I'd include the /var/crash/_usr_bin_mediacenter31.1000.crash but it's way too large after just one crash.

Memory segmentation fault.

If an application does that, it's programming. If an application can read a file that does that, it's programming. If an application does not fail gracefully ... programming.

Simply no time to comb 11 TB of music so I may partially use a music library on buggy software.

If you fix it someday, great. Till then I'll consider it a $33.98 lesson in caveat emptor.
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Awesome Donkey

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #9 on: August 26, 2023, 11:29:22 am »

You need to enable logging in MC itself, then reproduce the crash, and then look at the log that MC generates to see what the last file(s) being imported were, which is usually the file(s) causing MC to crash. I don't think a crash report like that can really help that much (other than saying the app it crashing, which is obvious), unless you know what file(s) are causing the crashes.

https://wiki.jriver.com/index.php/Logging
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I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 23.10 Mantic Minotaur 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | Topping D50s DAC | Edifier R2000DB Bookshelf Speakers

bob

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Re: MC31 crashes constantly on Ubuntu 22.04 LTS
« Reply #10 on: September 26, 2023, 03:45:55 pm »

Here's the crash report. I'd include the /var/crash/_usr_bin_mediacenter31.1000.crash but it's way too large after just one crash.

Memory segmentation fault.

If an application does that, it's programming. If an application can read a file that does that, it's programming. If an application does not fail gracefully ... programming.

Simply no time to comb 11 TB of music so I may partially use a music library on buggy software.

If you fix it someday, great. Till then I'll consider it a $33.98 lesson in caveat emptor.
Try the latest build. There were some fixes that might be related.
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