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[sraymond]

I'm starting this new thread to see who's having trouble with the TV Tuner and ATI video cards.

I'm running the latest beta of MC (although I don't remember finding any other beta that worked) with an ATI AIW 8500 DV (made by ATI, not powered by ATI) and the latest drivers released by ATI.

I get consistent Media Core crashes when trying to make changes to the TV Tuner.  There seems to be no rhyme or reason.

Who else is using ATI cards?  Who's not having problems?  Who is?

I know Griff had some trouble - not sure how what turned out.  Griff?

J River:  What should I do?

Scott-

[Rizzo]

I am using an ATI -TV Wonder and am not really having any problems.  I am not really using the turner portion however since I am connection to a Satelite reciever and using the reciver for my tuning.  You don't indicate what you mean by making changes to the TV Tuner.  Maybe somebody can help if you give more information.

The only problems I am having, ever since version 8 is the fact I don't always get sound.  I sometime need to click between S-Video and Composite then I get picture and sound.


Shawn

[KingSparta]

Today i finaly sat down and tryed to get my ATI Wonder VE to work.

the problem was that the ATI install program did not know where the WDM drivers were to install and just gave me an error message could not fine, and pointed me to a folder that did no exist.

I did find the drivers In c:\WinNt\System32\Drivers

and after that the ATI TV\MMC worked.

I then tried MC9 and I noticed when it was scanning TV ch's that it seemed like it froze on ch 17, but i let it sit there with an Hour glass for a min or so and control came back. it did add the channels 22, 28, 50 etc.... in my area but it also should not have froze making me think MC9 was locked up.

but the TV seems to work Now In MC9

[mrwul]

I'm starting this new thread to see who's having trouble with the TV Tuner and ATI video cards.

I'm running the latest beta of MC (although I don't remember finding any other beta that worked) with an ATI AIW 8500 DV (made by ATI, not powered by ATI) and the latest drivers released by ATI.

I get consistent Media Core crashes when trying to make changes to the TV Tuner.  There seems to be no rhyme or reason.

Who else is using ATI cards?  Who's not having problems?  Who is?

I know Griff had some trouble - not sure how what turned out.  Griff?

J River:  What should I do?

Scott-

Scott, slightly different, XP, MC9, ATI AIW DV8500 Built by ATI, Powered by ATI (that is different), no problems.
Good luck!

[DocLotus]

Hi;

Am using an ATI A-I-W 7500 Radeon & love it.  It is very similar to the 8500 & uses the same exact drivers (yes, I have installed the latest drivers a few days ago).

Have had no trouble either with using the 7500 as the tuner or using composit & digital cable box as the tuner.

Have you looked at the TV Options/Configure TV dialogs to make sure all is set for your sound card & TV?

[Griff]

Hey Scott

Welcome Back!

We need all the Video people we can get.

Maybe some day JimH will hold a football contest at his place ( Audio vs Video people) with free BEER and plane tickets.

King ---- You impress me !

From past posts of yours, I didnt think you would be into Video.

Welcome !


Doc --- Thanks for replying to my questions on DirectX on your thread, it help me figure out where my prob. were coming from.


Scott

From what I remember you are runing DirectX 8.1.

I get consistent Media Core crashes when trying to make changes to the TV Tuner

Give me an example, so I can test it here.


Still having prob. With Pri. and Sec. ??


Try this:

Ck. your refresh Rate on your monitor.
Should be around 85.
Goto the dislpay tab and change your TV to pri. and monitor to sec.
Click apply.
Now go back and ck. your refresh rate.
Bet on the monitor is at at 60.
If so, change it to whatever it should be or around 85.
Your sec. screen, which is your monitor and not your TV should be OK.

Yaobing:

You have a AIW 128 Pro.

Would you mine telling me what driver you are using?
Or the Ver. of the atidvag.dll file you are using.

Have a AIW pro on my daugther, Angels, computer.

I will respond in greater depth when time permits.

Have a great day.

Thank You
Griff

[JimH]

Would you mine telling me what driver you are using?
Or the Ver. of the atidvag.dll file you are using.

I've got two machines.  One of mine is 5.10.0.105.

[Yaobing]

Would you mine telling me what driver you are using?
Or the Ver. of the atidvag.dll file you are using.

atidvag.dll version 5.10.0.105.

The driver was downloaded from ATI site as WXP_R128_6_13_3279.

Yaobing

[Griff]

Hey JimH

Thanks Jim, but I already knew that.

That is the ver of your atidvag.dll file.

That is really MS XP driver 5.1.2001.0.

Not a "Recomended" Radeon driver.

But if it works, what the ?ell.

But it doesnt solve peoples prob. who are using the correct drivers

I would like to know what drivers Yaobing is using on his AIW 128 pro board.

And I would like to also like to know if Yaobing tried DirectX 9 on Matts AIW Radeon.

Just trying to solve a problem

Thanks
Griff

[Griff]

Hi

Sorry Yaobing

Your post got in there befor I was finish replying to Jims post.

Thanks for the info.

So you are useing:

The driver was downloaded from ATI site as WXP_R128_6_13_3279

Which is Really Ver 6.13.3279 for the ATI AIW 128 Pro board.

Right?

If so you have to to be runing ATI MMC 7.2  for TV and Video Cap.

Right?

Everyone with the current Radeon drivers are runing ATI MMC 7.7.0.1

Hey look if we all put our heads together, we might solve something!

Is this not fun?

Been there, done that.

Your are a good person, you did a great job of getting all the config. in one place on MC.

Thanks
Griff

[Yaobing]

Which is Really Ver 6.13.3279 for the ATI AIW 128 Pro board.

Right?

Right.

If so you have to to be runing ATI MMC 7.2  for TV and Video Cap.

Right?

Since you asked this, I went to check ATI MMC's About...

It turns out to be 7.1.

I have downloads for both MMC7.2 for AIW 128 PRO, and MMC7.1 for TVWonder VE. Swapped between these devices (and others). So this 7.1 may be for TVWonder VE, but still works (basically - I never tried all of its functionalities) for AIW 128 PRO. The driver is right.

[sraymond]

So...  I've done some more "testing", and here are some consistent problems I've encountered:

Going from FS to internal causes the screen to go black and then soon after creates a STOP error.

I consistently get a STOP:  0x0000008E error with the ati3d2ag.dll.  Audio continues to play in the blue screen (of death).

Start recording causes a Media Core Windows error.

When first playing some video, the TV seems to be only half the vertical size (i.e. it's compressed into the upper half of the TV), but the internal video is fine.  It can get fixed by going to full-scree and then back to internal (assuming, of course, that I don't get the STOP error).

And now I've found something really strange:  the ATI MMC applicaction no longer works.  The only thing I've done in terms of install in the last month is MC - so I'm quick to say it's something to do with MC...  but I know better - problems often occur because of the strangest of reasons.  What happens is that the ATIMMC.EXE process is visible in task manager, but there's no other indication of application life.  I've completely uninstalled (and cleaned the registry) everything ATI (WDM, Catalyst, Control Panel, Remote Wonder) and it's still there.  As soon as I get the time, I'll try uninstalling MC and see what happens, as I'm quite sure the MMC problem followed the MC problem (certainly it may be coincidence).

So...  all-in-all, I'm in quite a mess....  I now have no way of showing PAL videos - which has made me quite the bad guy in the eyes of my 5-year-old!

Scott-

[Yaobing]

Going from FS to internal causes the screen to go black and then soon after creates a STOP error

Did you use "Desktop Resolution" when going to fullscreen? We know there is a problem when switching to and from fullscreen when you do not use Desktop Resolution.

So when you get have done uninstall/reinstall, and want to try again, please try using Desktop Resolution when going to fullscreen.

With regard to recording, please try using a different Recording Profile, creating one with different compressor and video size if neccessary.

[Griff]

Hi

Scott

I have similar prob. .

Seems to be only with "Theater" mode turned on and MC.

With Theater mode off, no prob. with MC.

But with it off, we cant do what we want to do, via monitor and tv.

So...  all-in-all, I'm in quite a mess....  I now have no way of showing PAL videos - which has made me quite the bad guy in the eyes of my 5-year-old

DVDs?

Im NTSC, but this might work for you, for the present time.

Monitor- Pri, TV- SEC. and Theater mode-on.

DVD should play full size on the TV and you can do what  you want on the monitor.

Works here, maybe it will for you too.

Also watch your refresh rate for your monitor. If you end up with a small screen on your monitor , its prob. at 60.
Change it to what it should be.


Yaobing

Update

Tried DX 9 on MC 9.0.110 (was using 9.0.105) and got something diff.

With changing channels via channel window, time shifting and capture, Mc use to just shut down.

Now I get:
"Media core has encountered a prob. and needs to close"
and in the tech tab of this error there is a dump.

Hope this helps
Griff

[sraymond]

DVDs?

Im NTSC, but this might work for you, for the present time.

Monitor- Pri, TV- SEC. and Theater mode-on.

Griff,

My problem is that MMC used to work fine for sending video in (from the AIW compositie) to the TV.  This lets me send PAL video (VHS) to an NTSC television.  Again, MMC always worked fine.

Now, I can't seem to figure out what went wrong with MMC - it does absolutely nothing but create a process in the task manager.  That's it!

I sure don't want to do a complete reinstall of the OS...

Scott-

[Griff]

Hi Scott

Dont know what vers of MC you are using.

I have done 105, 110 then 111.

What happens is that the ATIMMC.EXE process is visible in task manager, but there's no other indication of application life

Now, I can't seem to figure out what went wrong with MMC - it does absolutely nothing but create a process in the task manager.  That's it!

Just one?

Ok, This might help you:

on my sys.

NO prog. running-- Task mgr. shows Launchpd.exe, atiptaxx.exe and ati2evxx.exe.

If I bring up MC tv player, I get the same.

Now if I bring up ATI tv player, I get the prior plus atimcc.exe.

Maybe try this:

Remove MC9

If atimmc.exe is running, kill it.

Now instead of reloading all those ATI drivers,
just goto add/remove prog. and instead of remove use repair.
Do it in the same order that you would load the drivers.
Its a lot quicker.

If that dont work. Well ?

I guess the next thing to try would be to restore to a point in time befor your prob.

Beware:
You might lose data, esp. if restore is on for all drives.

Also sometimes ATI and restore dont get along too good.
If you encounter ati errors after restore startup,goto add/remove prog. and repair the drivers.

Hope this helps
Griff

[sraymond]

Thanks for the information...  I'll give it a try tonight!

Scott-

[sraymond]

NO prog. running-- Task mgr. shows Launchpd.exe, atiptaxx.exe and ati2evxx.exe.

If I bring up MC tv player, I get the same.

Now if I bring up ATI tv player, I get the prior plus atimcc.exe.

Strange...  don't you execute "ATIMMC.exe /TV+" to launch TV?  Launching TV always creates the ATIMMC.EXE process.

Thanks again.

Scott-

[Griff]

Hi Scott

Sorry typo
atimcc.exe should be atimmc.exe
The third line after this, it is correct.

Getting anywhere?

One other thing came to mind, check your ATI WDMs in device mgr.
Make sure none are dup. and there are 6 of them.

Griff

[Carl]

Here is the fix (for now) for the problems recording and changing channels with the ATI cards when using XP with DX9 and Catalyst drivers. I have been trying to figure this out today and have switched back and forth several times between DX8.1 and DX9. I don't have the problems with DX8.1 but I do with DX9. As this explains rename the AVBISurf.ax file and the problems go away. I am now running DX9 with the ATI filter renamed and all is well..


Why does my PC crash when switching from the TV module or closing ShowShifter?

If you have recently upgraded the latest Catalyst drivers and DirectX 9 this may be the cause of your problem.
After some investigation we found that ATI's "VBI Surface Allocator" is incompatible with DirectX 9. This is likely due to the fact that ATI have raised the priority of their filter above the priority of the one built-into DirectX. This problem affects both Catalyst 2.5 and 3.0 drivers.

If you have been experiencing crashes when switching from the TV module to another module, or when closing ShowShifter; there is a solution:

Ensure neither ShowShifter nor any other TV application is running
Navigate to ATI's TV filter directory (normally C:\Program Files\ATI Multimedia\TV\ )
Locate the file named "AVBISurf.ax"
Rename this file to "AVBISurf.bak"
This prevents ATI's "VBI Surface Allocator" from loading, and instead uses the one built into DirectX 9.
Unfortunately, this may affect closed captioning and teletext within ATI's Multimedia Centre; though nothing else should be affected.

If you experience any problems after disabling this filter, you may re-enable it by simply renaming the file back to it's original state.


Carl

[Griff]

Hi Carl

Its nice to see that someone else was having the same prob. with AIW Radeon boards and DX 9.

You did a good job in finding the temp. fix.

Thank you.

Will try it tomorrow.(if I get some time)

Thanks again
Griff

[sraymond]

Interesting...  I'll try this as well.

Does anyone else have the problem of the tv out image being compressed vertically?  It's less than half of what it should be, although the monitor looks fine.

Yaobing:  Any idea what's causing this?

Oh, and use desktop resolution when going full-screen still results in STOP errors.

Scott-

[Yaobing]

Interesting...  I'll try this as well.

Does anyone else have the problem of the tv out image being compressed vertically?  It's less than half of what it should be, although the monitor looks fine.

Yaobing:  Any idea what's causing this?

I am taking a guess here, maybe it is related to the recording profile. That is why I suggested in my earlier post to try a different profile. ATI exposes a property page on capture pin only, instead of one on capture pin and one on preview pin. This is accessed in MC by TV Options->Configure TV ... ->Advanced Properties. You would see an item "Video Capture Pin ...". On other TV devices you would also see "Video Preview Pin...". Now the settings in the Video Capture Pin property page are mostly overridden in the Recording Profiles, where the default recording profile is "640 x 240 JRiver Codec Timeshift, WMV Recording 29.97". There is a small chance that this 640 x 240 video size gets incorrectly used in preview.

Try changing to a profile with 320 x 240 size and see what happens.

Also, check your registry key
HKEY_CURRENT_USER\Software\JRiver\Media Jukebox\TV Settings\

and if a subkey "PreviewMediaType" exists, delete it.

[sraymond]

Thanks for the detailed explanation...  I appreciated it!

Unfortunately, no joy.  I tried changing the profile, but it didn't help.  Now, not even going to full-screen and back fixes the TV-out.  

This wouldn't be such a big deal for me, but that my MMC seems broke beyond repair (I'm starting to think only a complete format and reinstall of the OS can fix this).  So it'd be great if I can get MC going.

Well, my 5-year-old thinks I'm a "meany" because I won't fix his cartoons - but strangely enough, he'd rather watch them at half the vert. resolution than not watch at all (well, I guess that's not all that surprising!).

I'm tried an uninstall and reinstall of MC - no help.  There isn't a key for "PreviewMediaType" in m registry.

What next?

[JimH]

Did you try deleting the entire TV registry key?

MC will then ask you for a fresh setup.

[Yaobing]

Unfortunately, no joy.  I tried changing the profile, but it didn't help.  Now, not even going to full-screen and back fixes the TV-out.  

I have never tried sending PAL video through TV card to NTSC TV, so I am still shooting in random here.

Have you looked at TV Options->Configure TV ... ->Advanced Properties... ->Video Capture Filter ... where you would see a "Video Standard" drop-down list?

Also, in "Configure TV ...", Display tab, did you try different aspect ratio, such as 4:3, 44:30, 11:9 etc.? I would not be supprised if this does not help. My ATI driver would not let me change aspect ratio - it is stuck at 4:3.

[Griff]

Hi Yaobing

Scott said:

Does anyone else have the problem of the tv out image being compressed vertically

I have the same prob. too.

Whether it via VCR or TV channels with MC.

NTSC here,AIW and XP.

ATI TV -- no prob.

Griff

[sraymond]

I deleted the entire key, but the problem is still there.

Also, I realize that doing conversion of PAL to NTSC may be harder and so cause more problems.  Whenever I've been talking about these problems, it's with NTSC -> NTSC.  The problem's not with PAL.

I'm glad I'm not the only one with this problem (Griff:  Misery loves company!), as it makes me feel better about not going crazy.

Scott-

[sraymond]

Well, I've noticed that when I record, the tv-out gets fixed.  The fix remains even after I stop recording.  But once I "stop" the TV, the problem returns when it gets played.

Does this help?

Scott-

[Griff]

Hi Scott

I'm glad I'm not the only one with this problem (Griff:  Misery loves company!), as it makes me feel better about not going crazy

Ya, I felt this way about DX9.

But , I got to hand it to Yaobing and Jim for answering my questions.

My thanks to those two.

Have you notice that DVDs now start at the root .
Rembember all the posts on the subject?

We got to thank Matt for that.

Funny thing.
Stuck MJ8 on Angels computer a couple mts. ago, and left it.

Today, I hear dad, I cant get on the internet.

Well reboot.

But I tried that.

OK Ill be there.

Well, when I went in her room, what did I see, MJ8 up and runing.

I said " You use MJ8"?

She said "I always use MJ8"

Will wonders ever cease!

She figured it out .

Griff

[Griff]

Hello

DX9 again.

Something from Showshifter forum.

Surfing the web last night I came across ShowShifter and thought I would give it a try. Had a crash during install, but kept going, got it all installed and bang TV came up. Thought I was home free, of course ANYTHING and EVERYTHING I did after that, except changing channels caused a crash. Try to record, crash, try to pause, crash, try to close program, crash. Headed to the website, read all the info I could, decided I needed to back up from DirectX 9, found out that was not gonna happen. Okay, uninstalled the Catalyst 3.0 drivers, removed MMC 7.7, removed the capture drivers and Control Panel. Got the Catalyst 2.5 drivers, capture files, and control panel. Installed Capture Files, DONT REBOOT, installed Drivers, reboot, Installed ATI Control Panel, reboot. Brought up ShowShifter, EVERYTHING WORKING GREAT.

DirectX 9 is NOT the problem! Thank goodness

Very Interesting.

Griff