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Author Topic: MC32 Crash When External USB Disc Drive Present  (Read 309 times)

JayGrady

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MC32 Crash When External USB Disc Drive Present
« on: January 31, 2024, 10:21:46 am »

MC Version 32.0.11
iMac 27" Late 2020 Intel
Mac OS Sonoma v 14.2.1

  • Got a new CD I wanted to rip. Got my USB 3 external CD player out and plugged in to back of iMac. MC32 crashed immediately.
  • 2 attempts to restart app failed. Bouncy icon then crash.
  • Tried downloading v11 from JRiver web site and re-installing. (Previous upgrade from .10 to .11 was the auto-update from within MC app). Same result. App would not launch or run.
  • Asking myself "What changed?" it was obvious so I unplugged the CD player from the iMac. MC32 then ran perfectly.
  • Plugged CD player back in to iMac. MC instantly crashed with no interaction w/ app. Did not even click the icon or bring window to forefront.

I saved the complete text dump from the crash. Happy to upload file if need be.
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JimH

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Re: MC32 Crash When External USB Disc Drive Present
« Reply #1 on: January 31, 2024, 11:07:50 am »

Did you try rebooting the Mac with the drive attached?
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JayGrady

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Re: MC32 Crash When External USB Disc Drive Present
« Reply #2 on: January 31, 2024, 04:16:09 pm »


  >> Did you try rebooting the Mac with the drive attached?

No didn't go to that extreme. I hate rebooting my Mac. And the external drive works fine. I just used the Apple Music app to rip the CD. So the Mac and the drive are both getting along swimmingly. By sheer coincidence there's an update to MacOS available today that I need to download which will likely cause me to reboot. So I'll check again after that happens late tonight.
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crashjtm

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Re: MC32 Crash When External USB Disc Drive Present
« Reply #3 on: January 31, 2024, 04:53:31 pm »

Hey Jim,
I ran the test - I have MC32 set to load on boot.  I rebooted with drive attached and disc inserted and MC32 crashed instantly.  I still have MC 31.0.83 installed and it does not have the problem.  I have posted crash logs for this on a couple of threads here.

For good measure, I installed MC32 for Ubuntu in a VM - the problem does not occur. Don't know if that provides any helpful info but it only took a couple of minutes to do.
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JimH

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crashjtm

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Re: MC32 Crash When External USB Disc Drive Present
« Reply #5 on: February 01, 2024, 07:18:37 am »

Jim,
thanks for the follow-up.

Here's a video of what I am seeing: https://www.youtube.com/watch?v=A3IBhuirpxk

If I restart MC 32 a couple of times, MC31 closes but it doesn't generate a crash report so I am not sure what's going on there.
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bob

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Re: MC32 Crash When External USB Disc Drive Present
« Reply #6 on: February 01, 2024, 09:48:00 am »

Jim,
thanks for the follow-up.

Here's a video of what I am seeing: https://www.youtube.com/watch?v=A3IBhuirpxk

If I restart MC 32 a couple of times, MC31 closes but it doesn't generate a crash report so I am not sure what's going on there.
Is the Removable Volumes permission enabled for MC32 in System Preferences->Security and Privacy->Privacy?
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bob

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Re: MC32 Crash When External USB Disc Drive Present
« Reply #7 on: February 01, 2024, 10:01:12 am »

Also, please attach the full crash dump. The traceback is what's important.
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