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Author Topic: Is it possible to play MKV video files?  (Read 421 times)

geomatrixx

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Is it possible to play MKV video files?
« on: March 08, 2024, 12:43:18 pm »

I have read that it should work but even with (OPTION>GENERAL>FEATURE>Video Support) selected, no joy. Anyone have a suggestion or simply "can't be done without conversion (which I can't be bothered to do.
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bob

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Re: Is it possible to play MKV video files?
« Reply #1 on: March 08, 2024, 12:56:02 pm »

Yes, it's been supported for a very long time.
MC needs to download a library to do that so you need an internet connection they first time.
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geomatrixx

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Re: Is it possible to play MKV video files?
« Reply #2 on: March 10, 2024, 10:56:09 am »

Thanks you for your reply. I tried to import about 30 video files and the only ones that showed as imported were mp4s. None of the MKV files.
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JimH

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Re: Is it possible to play MKV video files?
« Reply #3 on: March 10, 2024, 02:31:43 pm »

Thanks you for your reply. I tried to import about 30 video files and the only ones that showed as imported were mp4s. None of the MKV files.
Check your auto import settings. 
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bob

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Re: Is it possible to play MKV video files?
« Reply #4 on: March 11, 2024, 08:58:52 am »

If the library wasn't present when you first imported the existing mkv's were likely imported as data or documents.
You should delete those entries and re-import. When you delete choose ONLY remove from database.

See this page under tips
https://wiki.jriver.com/index.php/Create_a_Smartlist
Then re-delete the ones from the bad or deleted smartlist. Choose ONLY remove from database.

Re-run your import.
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