Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[diocletian9]

Hi All,

For the last 3 or 4 years I have had playback regularly dropping out. The issue began suddenly and has been ongoing ever since. I have spent hours and hours trying to rectify this issue, over the years - messing round with various firewall and AV settings - but nothing stopped it. I was hoping that release 32 on a stable Windows 11 setup would be OK - but no, the problem remains.

I am playing my music from a Synology DS120j NAS unit, fitted with a WD Gold HDD. The DAC is a Cambridge Audio DACMagic Plus and I am using the ASIO driver. I am running Malwarebytes and Sophos Anti Virus, for security. I have set the buffer settings to maximum.

Can someone please tell me what I need to do, step by step, to solve this problem.

[JimH]

Could be a network problem. 

Could be your NAS.  Try playing from a local drive.

Search for NAS in this thread:  https://yabb.jriver.com/interact/index.php/topic,24031.350.html

Read other topics there. 

Get rid of the antivirus and use only Windows Defender.

Try Direct Sound instead of ASIO.

It's not JRiver.

[diocletian9]

Could be a network problem. 

Could be your NAS.  Try playing from a local drive.

Get rid of the antivirus and use only Windows Defender.

Try Direct Sound instead of ASIO.

It's not JRiver.

Thanks for your reply.

The NAS worked great for a couple of years - until it suddenly didn't - but I will try playing locally as a last resort.

I have to use Sophos as it is a workplace requirement.

I will try Direct Sound next.

Of course the Proper name is Media Center by JRiver

Again - thanks for the advice.

[Matt]

A simple thing would be to set the buffering in Options > Audio > Device settings to a larger value.  You could also increase prebuffering in Options > Audio.

If it still hiccups, it's probably something hardware related.