Hello,
Hope JRiver team can assist... I've narrowed down this issue after plenty of trouble-shooting already.
Problem: Using JRiver 33.0.18 on Windows 11 laptop (w RTX 3060 Mobile)... after every computer reboot, I'm having to open and close the JRiver - Remote Control - Commands window in order for JRiver to re-activate what buttons had been previously been user-mapped. No edits necessary... I'm simply having to open, then close ('OK') the Commands window. Annoying to have to do each time I turn on the computer.
Steps taken are as follows:
I setup my Harmony Hub & Harmony Companion Remote to control the device: Windows Computer. This preset device does not have red/green/yellow/blue button inputs, so in the Harmony app I map these to inputs (ex. 1-4, w-z, etc.).
All is well.
I go into JRiver - Remote Control - Commands and map a few extra features to certain remote buttons (ex. Theater View: Audio = Red button).
All is well.
I press my remote control buttons, and JRiver responds accordingly.
All is well.
I close JRiver. I open a fresh JRiver. I press my remote control buttons, and JRiver responds accordingly.
All is well.
I close JRiver. I reboot the computer. I open JRiver. The default buttons (non-user mapped) on my remote all work. The buttons I mapped from within JRiver do not work.
All is NOT well.
I go into JRiver - Remote Control - Commands... i change nothing, and I click 'Back' or 'Cancel' to exit back out. The buttons I previously user-mapped from within JRiver still do not work.
All is NOT well.
I go into JRiver - Remote Control - Commands... i change nothing, but I click 'OK' to exit back out. The buttons I previously user-mapped from within JRiver now work again.
All is well... until the next time I restart my system.
For comparison, I went back and was able to repeat this phenomenon using JRiver29!
