INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: "System Info..." hangs  (Read 552 times)

dmitch77

  • World Citizen
  • ***
  • Posts: 204
"System Info..." hangs
« on: December 20, 2024, 11:09:05 am »

Help Menu > System Info... Hangs the app every time. Sample trace (via Activity Monitor) of the app in the hang state is attached.

Does *not* occur on a MacMini M4 running same OS and MC.

MC 33.0.30
MacMini M2 Pro
MacOS 15.2
Logged

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 14008
Re: "System Info..." hangs
« Reply #1 on: December 23, 2024, 04:13:23 pm »

Help Menu > System Info... Hangs the app every time. Sample trace (via Activity Monitor) of the app in the hang state is attached.

Does *not* occur on a MacMini M4 running same OS and MC.

MC 33.0.30
MacMini M2 Pro
MacOS 15.2
Try a newer build. There was a disk speed test that ran each time for System Info.  It was removed.
Logged

dmitch77

  • World Citizen
  • ***
  • Posts: 204
Re: "System Info..." hangs
« Reply #2 on: December 28, 2024, 10:26:03 am »

Try a newer build. There was a disk speed test that ran each time for System Info.  It was removed.

Both 33.0.44 and 33.0.53 exhibit the same hang.
Logged

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 14008
Re: "System Info..." hangs
« Reply #3 on: December 28, 2024, 12:14:04 pm »

Enable logging in MC. Post a log.
Logged

dmitch77

  • World Citizen
  • ***
  • Posts: 204
Re: "System Info..." hangs
« Reply #4 on: December 28, 2024, 05:23:52 pm »

Enable logging in MC. Post a log.

Done.
Logged

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 14008
Re: "System Info..." hangs
« Reply #5 on: December 29, 2024, 03:34:16 pm »

Are you connected to a library server? If so, on what platform?
Logged

dmitch77

  • World Citizen
  • ***
  • Posts: 204
Re: "System Info..." hangs
« Reply #6 on: December 29, 2024, 10:39:06 pm »

Are you connected to a library server? If so, on what platform?

Yes, Client and library server are both running macOS 15.2. Client (on which the hang occurs) currently running MC 33.0.44. Library server running MC 33.0.30.

Another client, loading the same library, is running macOS 12.7.8 and MC 33.0.30. That client does *not* exhibit the hang.
Logged

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 14008
Re: "System Info..." hangs
« Reply #7 on: December 29, 2024, 11:09:19 pm »

Yes, Client and library server are both running macOS 15.2. Client (on which the hang occurs) currently running MC 33.0.44. Library server running MC 33.0.30.

Another client, loading the same library, is running macOS 12.7.8 and MC 33.0.30. That client does *not* exhibit the hang.
Ok thanks. Are you connected read/write to autosync back to the server?
Logged

dmitch77

  • World Citizen
  • ***
  • Posts: 204
Re: "System Info..." hangs
« Reply #8 on: December 29, 2024, 11:31:50 pm »

Ok thanks. Are you connected read/write to autosync back to the server?

Yep.
Logged
Pages: [1]   Go Up