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Author Topic: JRemote 3.42 iOS Slow  (Read 76 times)

scrutinizer

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JRemote 3.42 iOS Slow
« on: Today at 10:41:37 am »

I've recently purchased JRemote having moved from an Android device (using Gizmo) to an iPhone.
I'm using JRiver in audio-only mode.

My library is quite large, at about 9000 albums in separate tracks (no cue), each track has the album cover art embedded.
So far, JRemote can't seem to handle the amount of files (or cover art).
First, it takes quite a while to connect (the Panel web interface connection using a browser is immediate).
When it starts loading and caching(?) the covers, after a minute or two of browsing it becomes unresponsive.
It starts by showing a dark spinning windmill on an album when I press it and not responding.
After a few attempts, it crashes.
This happens 100% of the times on an iPhone 16 with iOS 18.2.1 and also with an older iPhone running iOS 15.

The web-based "Panel" interface works flawlessly (within its limitations) on the same device. So there's no network issue. And of course the old Android running Gizmo is just fine.

I also can't seem to find an option to remove a server once added, there's no delete option. Am I missing it?

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JimH

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Re: JRemote 3.42 iOS Slow
« Reply #1 on: Today at 10:54:10 am »

It's probably a problem with setup, not JRemote.

Is your server running Windows?   Try power cycling both sides, and the network.
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scrutinizer

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Re: JRemote 3.42 iOS Slow
« Reply #2 on: Today at 11:05:10 am »

It's probably a problem with setup, not JRemote.

Is your server running Windows?   Try power cycling both sides, and the network.

As I wrote in my post, the problem is consistent, and the Panel web interface works flawlessly from the SAME device.
The problem isn't just performance, it slows down & eventually crashes.
You can easily launch the Panel web interface or Gizmo on another device and use JRiver just fine.
The problem is not the host. Music plays fine & both Panel and Gizmo are working.
This only happens on JRemote iOS.

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JimH

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Re: JRemote 3.42 iOS Slow
« Reply #3 on: Today at 11:11:46 am »

You seem to know what the problem is. Why ask for help?
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scrutinizer

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Re: JRemote 3.42 iOS Slow
« Reply #4 on: Today at 11:17:14 am »

You seem to know what the problem is. Why ask for help?

What do you mean?
The problem is somewhere in the iOS version of JRemote. Perhaps my use case is unique (amount of tracks?) I don't know.

I've ruled out a problem on the host since it's working perfectly fine with every remote including Panel from the same iOS devices that JRemote doesn't function well on.
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JimH

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Re: JRemote 3.42 iOS Slow
« Reply #5 on: Today at 11:18:40 am »

JRemote works with much larger libraries.  That's not the problem.

What is the OS?
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scrutinizer

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Re: JRemote 3.42 iOS Slow
« Reply #6 on: Today at 11:23:23 am »

JRemote works with much larger libraries.  That's not the problem.

What is the OS?

The host runs on Windows 10 LTSC (x64)
The iOS devices are running iOS 18.2.1 (iPhone 16) and 15.8.3 (iPhone 7 Plus)
both exhibit the same issue (slowing down/freezing/crashing) in JRemote while working fine in Panel using Safari.
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scrutinizer

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Re: JRemote 3.42 iOS Slow
« Reply #7 on: Today at 11:25:31 am »

I also tried removing JRemote and reinstalling it.
Problem returns.
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scrutinizer

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Re: JRemote 3.42 iOS Slow
« Reply #8 on: Today at 11:53:18 am »

Also, JRemote is configured to connect directly to the local IP:port.
Not using the access key mechanism.
Still, it's very slow to connect and sometimes simply crashes while trying.
While connecting to the same ip:port from Safari on the same device is working fast and reliably.
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